Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.9	1,000	100%		● Low

3.9 / 5 overall

1,000 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 3.9
12-month avg: 3.9
All-time: 3.9
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Value	Trend	Reviews
ParcelABC - courier serviceThis company	3.9 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	3.4 out of 5 (fair)	3.2 out of 5 (fair)	+1%	1,000
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.6 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	—	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	4.8 out of 5 (good)	—	1,000
BFT Logistik	4.4 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	3.0 out of 5 (fair)	—	—	1,000

Bottom line: ParcelABC - courier service is #5 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.2).

Nico

1 review

Dec 21, 2024

Never again

Never again: Not suitable for personal belongings and removals, although the company gives false advice and claims otherwise. We moved from Germany to Australia in September 2024 and asked for a quote. We explicitly said that we were moving house and required personal belongings to be shipped, were advised by a member of staff on the option to select and then made a booking. We then received shipping labels from UPS as well as instructions for shipping, which explicitly listed personal items among the prohibited items. When asked, ParcelABC said this was not a problem, but UPS confirmed the ban and said it could happen that the parcels would be returned to Germany. ParcelABC nevertheless insisted we try shipping with UPS. But for us, taking the risk of the boxes being returned to Germany and the expense this would incur (something ParcelABC then wouldn't cover for even though we had raised our concerns with them) was not an option for us. We therefore chose to cancel our order and tried to get our money back. Part of the money was refunded to us, but we had to pay 25% in Administrative Fees, even though we had been given false and incorrect advice by ParcelABC and were not at fault. To clarify, we ultimately booked through a UPS service specifically designed for shipping personal goods. This was not the fault of UPS in any way, shape or form. Ultimately ParcelABC offer a service and take money from paying customers which they cannot actually provide. This is fraudulent and bad business tactics. We recommend you avoid the stress of potentially not receiving your goods in an already stressful situation of moving countries and book with any other company. Update (08.01.2025) As suggested in the comment on this review, I contacted customer services again. I sent them a long message asking what they could do for me. Monika from the support team replied: How can we help you (obviously not reading my mail properly)? I wrote back asking if there was any way to resolve this issue and for example send me back all the money we paid. The support team never replied. So if parcelABC wants to give the impression on trustpilot that you would like to solve the problem, the help immediately collapses as soon as you are no longer in public on the Internet. So obviously not only fraudulent offers, but also poor support.

Report

Month	Average	Reviews
Aug 24	3.8	28
Sep 24	3.9	47
Oct 24	3.6	44
Nov 24	3.6	22
Dec 24	4.0	48
Jan 25	4.2	52
Feb 25	4.0	40
Mar 25	4.1	37
Apr 25	3.7	32
May 25	4.3	32
Jun 25	3.8	27
Jul 25	3.6	32

ParcelABC - courier service reviews & trust report

ParcelABC - courier service has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 363 positive reviews

Top complaintsof 120 negative reviews

How it compares

Reviews

Customer reviews (1,000)

Wszystko ok👍

Competitive priced

Ok wszystkiego wporzadku

Rapidez y total eficacia.

Alternatives to ParcelABC - courier service

BJS Home Delivery

DB Schenker Sverige

ThePackengers

BFT Logistik

RTC Transport A/S

TRUSK®

The CrowdTrust Experience⭐

Never again

Paczka szybko dostarczona i w dobrym…

Buen servicio

Entire experience was from pick up to…

Super!

Bardzo dobra firma wysyłkowa.

Sprawnie

Buen seguimiento y entrega

AVOID this predatory company

Siunta nebuvo pristatyta teisingu…

Responsive and patient

Parfait

MIchal was very helpful helping me…

Perfecto

Spedizione in Normandia dal Veneto veloce e puntuale

Additional charges was requested after…

About ParcelABC - courier service

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