Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.9	1,000	100%		● Low

3.9 / 5 overall

1,000 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 3.9
12-month avg: 3.9
All-time: 3.9
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Value	Trend	Reviews
ParcelABC - courier serviceThis company	3.9 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	3.4 out of 5 (fair)	3.2 out of 5 (fair)	+1%	1,000
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.6 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	—	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	4.8 out of 5 (good)	—	1,000
BFT Logistik	4.4 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	3.0 out of 5 (fair)	—	—	1,000

Bottom line: ParcelABC - courier service is #5 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.2).

Reviews

500 reviews of ParcelABC - courier service. Filter by what matters to you.

3.9ⓘ

Customer reviews (1,000)

0 reviews in the last 12 months

Write a review

Ida-Maria Ankkuri

1 review

Aug 12, 2024

Accuracy, easy to book

Easy to book, the service has always been accurate so far.

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Agata Cebartowska

1 review

Aug 12, 2024

Terrible customer service

Terrible customer service, lost my time a money, and my package did not even arrive to its destination. DO NOT USE THEIR SERVICES.

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Customer

1 review

Aug 12, 2024

Reliable company

I use ParcelABC regularly to ship parcels within Europe. So far everything has been collected and delivered. When I’ve had to contact customer service, response has always been fast and answered my questions. Prices are competitive, cheaper than going direct to the couriers themselves. My experience with this company is positive.

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Gianluca

1 review

Aug 9, 2024

Scammer

Scammer! Paid extra insurance for nothing!!! The customer care is disgusting! The courier (CTT Express) lost my parcel, and I’m trying to have a refund of my extra insurance I paid with ParcelABC!! I’ve explained the situation 5 times to them (request: 281368) and the customer support is vague and unresponsive. It happened the 24th of April 2024, and still not received anything from them, so far (9th August 2024). Right after the accident, I raised a claim with CTT Express and Parcel ABC, and sent to them proof of value of the goods inside the box lost. Both of them confirmed that were investigating, and they had communications between them. Parcel ABC confirmed that CTT has lost my box!! So why don't give me a refund of the extra insurance?? Details below: EXP. CTT EXPRESS: 0010000060103059694033 CUSTOMER REFERENCE: PTES-785271759 Instead of receiving the package mentioned above, I received a package intended for someone else (a plastic bag with SHEIN products inside). The courier, I assume by mistake, placed my package's label over the plastic bag belonging to another person. Indeed, if I scratch it off, I can see the original label underneath, which belongs to another recipient. I’m trying to keep contact with your support service (request: 281368), but they are unresponsive from 3 months so far. So, this is a scam!! I will happily change the review when receive the reimbursement.

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Month	Average	Reviews
Aug 24	3.8	28
Sep 24	3.9	47
Oct 24	3.6	44
Nov 24	3.6	22
Dec 24	4.0	48
Jan 25	4.2	52
Feb 25	4.0	40
Mar 25	4.1	37
Apr 25	3.7	32
May 25	4.3	32
Jun 25	3.8	27
Jul 25	3.6	32

ParcelABC - courier service reviews & trust report

ParcelABC - courier service has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 363 positive reviews

Top complaintsof 120 negative reviews

How it compares

Reviews

Customer reviews (1,000)

Accuracy, easy to book

Terrible customer service

Reliable company

Scammer

Alternatives to ParcelABC - courier service

BJS Home Delivery

DB Schenker Sverige

ThePackengers

BFT Logistik

RTC Transport A/S

TRUSK®

The CrowdTrust Experience⭐

Great customer service

Pathetic service and possible a scam

Pünktliche Abholung

Envoi très rapide

Der Aufkleber kam nicht

it was good the delivery was on time…

Easy to use website all delivery’s…

Wszystko poszło gładko i sprawnie!

Very convenient

I want to know the status of…

This company stinks

atencion al cliente

Perfect on pick up

Excellent service

Muy buen servicio

Good, fast and cheap

About ParcelABC - courier service

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