ParcelABC is a courier service that specializes in providing affordable parcel delivery solutions for individuals and businesses. The company operates a user-friendly platform that connects customers with available space in courier transport, enabling them to ship parcels at competitive rates. ParcelABC's services cater to a diverse clientele, including e-commerce retailers, small businesses, and everyday consumers looking for cost-effective shipping options. With a focus on efficiency, ParcelABC simplifies the shipping process through its easy-to-navigate website, allowing users to obtain quick quotes and track their orders seamlessly. The company serves a global market, offering door-to-door delivery services that accommodate various international shipping needs. By leveraging partnerships with multiple courier providers, ParcelABC aims to deliver reliable and economical shipping solutions, making it a valuable resource for those seeking to send parcels both domestically and internationally.
ParcelABC receives a mix of feedback from its users, with a notable 73% expressing satisfaction. Many customers praise the service for its fast delivery and competitive pricing, highlighting experiences of timely arrivals and great customer support.
Reviewers frequently mention the efficiency and reliability of the service, often comparing it favorably to other courier companies. However, there are significant complaints regarding delays in parcel collection and issues with paperwork, which have led to frustration among some users. A few customers report dissatisfaction with the company's handling of delivery guarantees, citing instances where packages arrived much later than promised. Overall, while ParcelABC is recognized for its speed and affordability, there are areas for improvement in service consistency and communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 28 |
| Sep 24 | 3.9 | 47 |
| Oct 24 | 3.6 | 44 |
| Nov 24 | 3.6 | 22 |
| Dec 24 | 4.0 | 48 |
| Jan 25 | 4.2 | 52 |
| Feb 25 | 4.0 | 40 |
| Mar 25 | 4.1 | 37 |
| Apr 25 | 3.7 | 32 |
| May 25 | 4.3 | 32 |
| Jun 25 | 3.8 | 27 |
| Jul 25 | 3.6 | 32 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Highly recommend service”
“Been 9 days no package When email to complain customer service just said Terms and conditions say "no guarantee o...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | +1% | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: ParcelABC - courier service is #5 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.2).
500 reviews of ParcelABC - courier service. Filter by what matters to you.
El servicio fue el esperado pero me tuvo un poco nervioso porque tuve que andar monitoreándolos mucho ya que querían extenderse mas en la recogida del paquete. Al final cumplieron solo no se que habría pasado si no les hubiera insistido, pero muy bueno.
Wir sind mit dem Service zufrieden
QUICK SERVICE
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ParcelABC schliesst in seinen AGB fast alle Waren aus. Das obwohl jedes Unternehmen in der EU diese Waren transportiert. Auch wenn der ausgewählte Kurierdienst diese Waren laut eigener AGB erlaubt, schliesst ParcelABC sie aus. Der Vertrag wird daraufhin gekündigt und 25% einbehalten.
Hat alles super geklappt.
courier came one hour before the planed time and was told to come at the agreed time. at the agreed time he came really irritated and when he was told that Im coming in 5 minutes he decided to leave. hopefully I cached him downstairs. courier didn’t know english and didn’t have consignment note with barcode with him. thats why he started say dirty words like „pierdole”. normally in DHL the courier comes with the consignment note. why in your company it is my obligation to print something?
Excellent system, pricing and delivery. The ParcelABC system was easy to use, it offered me several options for shipping which were very reasonable. Labels and export documentation were sent quickly. Parcel pickup happened on the nominated date/ time and the parcel arrived from Czech Republic to Australia in 3 days. I will definitely be using this service again. Thank you PacelABC
Great support, I had a package from Vienna to Brno, the support team was super helpful and responsive - even when there was an issue with the delivery in Brno, they were able to resolve it quickly. If I'll ever find myself with a package to send internationally I know I can relay on their help. The price was also decent and I could insure the package in case of any issues. 10/10, would recommend to a friend 😉
todo perfecto
Zaskoczyła mnie szybkość dostawy. W piątek nadanie a w poniedziałek już nastąpił odbiór
Really bad experience with this company. They are not a shipping company but rather a customer-facing intermediary, that made me a competitive offer, then engaged UPS to pick and transport my boxes (they arrived almost destroyed), and then came back and asked for additional money not initially agreed. The reason they stated for sending an additional invoice is that the boxes were heavier than in the order, however I kept an Excel with the weight for the boxes while packing and this was not true, indeed the boxes were lighter than agreed. If you don't pay the additional invoice, their lawyer Neil Barnett will send you several threaning emails. Do not trust them!
muy buena experiencia, envío rápido y en muy buenas condiciones
When we are looking for shipment from A to B, we did many research & comparison. ParceLabc came out the best of our study. We go ahead online place our order and make payment, all smooth, no hidden charges. Pay our taxes, goods received and case closed!:)
Don't do business with parcelabc.com. They lose shipments that you order to pickup from abroad. Eventually I had to CHARGEBACK through credit card company because i never received compensation of 25 EUR. (Initialy i paid 24 EUR for shipping) this is their tracking number ESLT-882157765 PARCEL ABC OFFER POOR LOST SHIPMENT COMPENSATIONS. Regular courier is covered under 25 EUR maximum compensation, while other companiess uninsured shipments are covered with 100 or 150 EUR per shipment. They charge extra 5-7 eur for insurance. *Fedex slowest shipping service is covered with 150 EUR insurance per package. They will not compensate you those 25 EUR, replies with "Waiting for courier delivery company descision" you will receive. Shipments that are lost you will have to wait for 3 months MINIMUM before they move their finger. Another thing. Parcel ABC courier is unofficial and does not have standardised tracking system, so eBay or Amazon or anyother marketplace tracking systems will not recognize Parcel ABC labels. If you are ecommerce reseller or use Marketplace platofrms to sell, and sell in EU or abroad just avoid this company.
Thank you for your service
ParcelABC is a courier service that specializes in providing affordable parcel delivery solutions for individuals and businesses. The company operates a user-friendly platform that connects customers with available space in courier transport, enabling them to ship parcels at competitive rates. ParcelABC's services cater to a diverse clientele, including e-commerce retailers, small businesses, and everyday consumers looking for cost-effective shipping options. With a focus on efficiency, ParcelABC simplifies the shipping process through its easy-to-navigate website, allowing users to obtain quick quotes and track their orders seamlessly. The company serves a global market, offering door-to-door delivery services that accommodate various international shipping needs. By leveraging partnerships with multiple courier providers, ParcelABC aims to deliver reliable and economical shipping solutions, making it a valuable resource for those seeking to send parcels both domestically and internationally.
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