PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being.
The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
PhD Nutrition receives high praise from consumers for its excellent product quality and reliable delivery service. Many reviewers highlight the great taste and texture of the protein powders, noting that they mix well with both water and milk, making them a favorite among returning customers.
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The subscription system is also appreciated for its simplicity and timely deliveries. However, some customers express frustration over issues with order fulfillment, with a few reporting that they did not receive their orders, leading to dissatisfaction. Despite these complaints, the majority of feedback emphasizes the outstanding customer service, with multiple reviewers commending the quick and professional responses from staff when issues arise. Overall, PhD Nutrition is well-regarded for its products and service, though there are occasional hiccups in order processing.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
1,000
100%
+0.1
● Low
4.5 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.5▲ 0.1
12-month avg
4.4
All-time
4.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.5
22
Oct 24
4.6
23
Nov 24
4.3
29
Dec 24
4.1
28
Jan 25
4.2
21
Feb 25
4.2
19
Mar 25
3.6
11
Apr 25
4.9
15
May 25
4.3
24
Jun 25
4.3
26
Jul 25
4.5
33
Aug 25
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 427 positive reviews
Delivery44%
186 mentions
Fast & efficient37%
158 mentions
Customer service35%
149 mentions
Easy to use15%
65 mentions
“Very simple to use, delivery is on time, and the price is unbeatable”
On “Delivery” · Aug 1, 2025
Top complaintsof 54 negative reviews
Customer service28%
15 mentions
Delivery22%
12 mentions
Subscription11%
6 mentions
Refund9%
5 mentions
“I have used this product everyday for years”
On “Customer service” · Jul 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
Overall rating and review count for this company and similar companies
I’ve been a longstanding customer of PhD and they have great products.
However, I feel penalised that because I opt for discounted renewal, that I am unable to spread the cost.
I am aware that PhD don’t offer this for this subscription renewal, however I feel this needs to be reviewed.
I contacted PhD with a query about product quality, and Jonathan was very helpful and quick to respond. I felt reassured and glad I can keep PhD as my go-to protein powder
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
No issues with PHd and the experience of using their site is great. Fast Delivery and quick responses to any queries.
The big issue for me is the changes to Phd Diet Whey Belgian Chocolate. New and Improved it is not!
I wonder why you have made changes? Due to cost or sugar tax maybe, but it certainly can't have been tested with customers. I have bought this product for years and even talked it up to a lot of friends and family. The new taste is really bad and it can't just be down to personal preference. Please revert back!
This is the second time I’ve ordered. Recommended to get a subscription so: a) already set up ordering b) reminder c) cheaper d) can pick and choose delivery or postpone. Excellent service. Delightful product. Easy to use product to make drink or mousse.
New PhD Diet Whey Chocolate Flavour - new and improved? I really can’t cope with the new flavour, it tastes awful! I’m not sure I can even use the bag… please go back to the original flavour! I’m going to have to find a new supplier…
I have used this product everyday for years. I have the Belgium chocolate on a subscription. Well I have just cancelled it after tasting their “new and improved taste” it’s disgusting. WHAT HAVE YOU DONE PHD ?!?!?
The experience is great there is no doubt about that. The staff are great. I spoke to someone called Jonathan very calm, kind and helpful and helped me so much and resolved my issue.
A great staff team! But I would necessarily same the same about the products
PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being.
The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.