Great website, easy to use & you can pay via paypal :)
Great web page layout, and you can pay via paypal which is a bonus. Would recommend.!!!

Takeaway.com is an online food delivery service that connects consumers with a wide variety of restaurants. Operating primarily in Europe, the platform allows customers to browse menus, place orders, and have meals delivered directly to their homes or offices. With an emphasis on convenience, Takeaway.com serves a diverse customer base, including busy professionals, families, and anyone seeking quick meal options from local eateries. The company partners with numerous restaurants, enabling users to access a broad selection of cuisines and dining experiences. Through its user-friendly website and mobile app, Takeaway.com streamlines the ordering process, making it easier for consumers to enjoy their favorite meals from the comfort of their location. As a major player in the food delivery industry, the company focuses on enhancing customer satisfaction and delivering quality service.
Takeaway.com generally receives positive feedback from customers, with many praising the service and quality of food. Reviewers frequently highlight the ease of ordering and the freshness of the meals, noting that the platform delivers on its promises.
However, there are notable complaints regarding delivery issues, including unexpected fees and delays. Some customers report being charged for delivery despite meeting the minimum order requirement for free delivery, leading to frustration. Additionally, there are mentions of food quality concerns, such as soggy rice and excessive batter on chicken. Despite these criticisms, the overall sentiment remains favorable, with many consumers expressing satisfaction with their experiences. Overall, Takeaway.com is viewed positively, though improvements in communication and consistency are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,000 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2016.
| Month | Average | Reviews |
|---|---|---|
| Sep 15 | 4.6 | 25 |
| Oct 15 | 4.4 | 22 |
| Nov 15 | 4.4 | 16 |
| Dec 15 | 4.2 | 12 |
| Jan 16 | 3.9 | 15 |
| Feb 16 | 4.6 | 19 |
| Mar 16 | 4.7 | 18 |
| Apr 16 | 4.3 | 31 |
| May 16 | 4.4 | 24 |
| Jun 16 | 3.9 | 16 |
| Jul 16 | 4.3 | 19 |
| Aug 16 | 3.9 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service fresh food delivered just took a little longer than stated”
“Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.9 out of 5 (good) | 3.9 out of 5 (good) | −2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Takeaway.com is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
500 reviews of Takeaway.com. Filter by what matters to you.
Great web page layout, and you can pay via paypal which is a bonus. Would recommend.!!!
I enjoy useing this site and its handed to use instead of ringing ect and its been good everytime :)
This was actually the best we have tasted in a long time, delivery excellent on time food hot would order again.
This is one of the best and easiest sites you can order from, they will make sure that your satisfied with your order. They are careful as to the clients that they use. 5 star rating.
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The food from tiffin is lovely. I have had 2 indian takeaways from here now and is probably the best I've had in a long time. I had never heard of them before, but the food is delicious. I like the ease of ordering the food. Great site.😊
It is good but not great. The prices are a couple of pounds more if you use the website. It's better to use the company's website.
Having waited an hour with no food I called the restaurant to see how long my order would be - they had no record of it. Apparently it finally transpired that takeaway.com had put an order through with no delivery address or other details so they could not process the order, which happened to be my order and the only way they knew was to match what I told them I'd ordered with what was on the blank order. Finally nearly 1hr 45 minutes after placing my original order my food turned up, by which time it was very late and nobody felt like eating by then so the food was wasted. Won't use takeaway.com again that's for sure!
thats it man, its a takeaway site not a restaurant i cant comment on much else.
Best takeaway service I've used alot better than just eat and hungry house Quick and easy great customer service couldn't ask for a better service
Excellent site.From being easy to find the nearest takeaways to excellent customer service,I like that you can enter your postcode, click on the type of food you are looking for (pizza,mediteranian etc) and then look on menu's.Many ways to pay which make it suitable for everyone.When they had no respose from the pizza place I had orderd from I was swiftly contacted and a refund given plus a voucher towards another pizza.Great customer service.Will definatley be using again
The only thing was they had never heard of pay pal and they wanted paying when the meal was delivered but sorted out reasonable quickly
The orders were all ok and smooth, my main issue is there is very little feedback that your order has been received and going to be on time. I know an email is sent but other sites you click a link to check if the delivery is still on time. Card payment would be nice too, but like the option of letting the takeaway know how much change to bring.
A really easy way to order a takeaway. Would recommend.
GREAT CUSTOMER SERVICE..
I can't order on here with my PayPal account as I don't want to verify it. NOT GOOD.
Takeaway.com is an online food delivery service that connects consumers with a wide variety of restaurants. Operating primarily in Europe, the platform allows customers to browse menus, place orders, and have meals delivered directly to their homes or offices. With an emphasis on convenience, Takeaway.com serves a diverse customer base, including busy professionals, families, and anyone seeking quick meal options from local eateries. The company partners with numerous restaurants, enabling users to access a broad selection of cuisines and dining experiences. Through its user-friendly website and mobile app, Takeaway.com streamlines the ordering process, making it easier for consumers to enjoy their favorite meals from the comfort of their location. As a major player in the food delivery industry, the company focuses on enhancing customer satisfaction and delivering quality service.
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