pizza pandamoniam
Arrives alittle late but overall experience was positive.

Takeaway.com is an online food delivery service that connects consumers with a wide variety of restaurants. Operating primarily in Europe, the platform allows customers to browse menus, place orders, and have meals delivered directly to their homes or offices. With an emphasis on convenience, Takeaway.com serves a diverse customer base, including busy professionals, families, and anyone seeking quick meal options from local eateries. The company partners with numerous restaurants, enabling users to access a broad selection of cuisines and dining experiences. Through its user-friendly website and mobile app, Takeaway.com streamlines the ordering process, making it easier for consumers to enjoy their favorite meals from the comfort of their location. As a major player in the food delivery industry, the company focuses on enhancing customer satisfaction and delivering quality service.
Takeaway.com generally receives positive feedback from customers, with many praising the service and quality of food. Reviewers frequently highlight the ease of ordering and the freshness of the meals, noting that the platform delivers on its promises.
However, there are notable complaints regarding delivery issues, including unexpected fees and delays. Some customers report being charged for delivery despite meeting the minimum order requirement for free delivery, leading to frustration. Additionally, there are mentions of food quality concerns, such as soggy rice and excessive batter on chicken. Despite these criticisms, the overall sentiment remains favorable, with many consumers expressing satisfaction with their experiences. Overall, Takeaway.com is viewed positively, though improvements in communication and consistency are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,000 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2016.
| Month | Average | Reviews |
|---|---|---|
| Sep 15 | 4.6 | 25 |
| Oct 15 | 4.4 | 22 |
| Nov 15 | 4.4 | 16 |
| Dec 15 | 4.2 | 12 |
| Jan 16 | 3.9 | 15 |
| Feb 16 | 4.6 | 19 |
| Mar 16 | 4.7 | 18 |
| Apr 16 | 4.3 | 31 |
| May 16 | 4.4 | 24 |
| Jun 16 | 3.9 | 16 |
| Jul 16 | 4.3 | 19 |
| Aug 16 | 3.9 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service fresh food delivered just took a little longer than stated”
“Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.9 out of 5 (good) | 3.9 out of 5 (good) | −2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Takeaway.com is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
500 reviews of Takeaway.com. Filter by what matters to you.
Arrives alittle late but overall experience was positive.
We ordered a pizza that never came. After one hour I realised they'd emailed me to say they couldn't process my order because I did not provide my phone number, as if I checked my emails every 5 minutes! I always give my number when it is asked to avoid this kind of incidents. So my order wasn't sent to the restaurant but they charged me anyway!
My experience with this company was excellent. Would recommend.
very good food.
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The website is great for when you want delivery. But the restaurants hardly ever get the order right or an item is always missing. Just be prepared to not get what you ordered at least 90% of the time.
I phoned my order through when it arrived over an hour later it was not only cold but 2 items were wrong and have to wait another hour for more cold food waste of money as didnt feel like eating at midnight so was thrown in bin never use takeaway.com, i dont even rate one star but had to
Excellent experience.
I ordered through your site, waited an hour and a quarter, called the restaurant, they said they had received no order. I placed the order directly with the restaurant. You supply no phone number so had to email you where you confirmed there had been human error on your part. I was extremely hung over and in desperate need of a curry, I was not happy having to wait a total of 2 hours!
Arrived on time & hot
I used Takeaway.com as I had purchased a voucher from Groupon. After trying to order from two different restaurants neither would accept my voucher so I had to pay full price for the food and delivery. It would have been much easier just to order directly from the restaurant. What a waste of time.
Best kebab for sure.
had a problem with a no show and takeaway sorted it straight away thanks
Delivery arrived sooner than expected.
Very speedy service and food was hot
First time used. Worked just fine with Spicy Avenue, a takeaway we are familiar with and have had good experience of over the years.
Fast delivery great food, very polite delivery man.
I find ordering food from takeaways using this website is much easier and straightforward that other perhaps more well known websites. the service is instant and there's plenty of feedback showing what has happened to the order. I know much prefer using these guys to order takeaways so i would definately say to others to 'give these people a try!!!!'.
Excellent online ordering experience. Would be better with better location of takeaways or distance from my address. Other than that no problems
Takeaway.com is an online food delivery service that connects consumers with a wide variety of restaurants. Operating primarily in Europe, the platform allows customers to browse menus, place orders, and have meals delivered directly to their homes or offices. With an emphasis on convenience, Takeaway.com serves a diverse customer base, including busy professionals, families, and anyone seeking quick meal options from local eateries. The company partners with numerous restaurants, enabling users to access a broad selection of cuisines and dining experiences. Through its user-friendly website and mobile app, Takeaway.com streamlines the ordering process, making it easier for consumers to enjoy their favorite meals from the comfort of their location. As a major player in the food delivery industry, the company focuses on enhancing customer satisfaction and delivering quality service.
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