Service de qualité
Emballage super sécurisé .Suivi de la livraison au top .

ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
ThePackengers receives high praise for its excellent packaging and reliable service, with many reviewers highlighting the quality of the emballage and the overall efficiency of the delivery process. Customers frequently mention that their items arrive in perfect condition, showcasing the company's attention to detail.
However, there are notable complaints regarding delivery issues, particularly with certain carriers like CHRONOPOST, which have led to missed deliveries and damaged items. Some consumers also report that packages occasionally arrive without complete address details, causing delays. Despite these concerns, the majority of feedback reflects satisfaction with the service, emphasizing the speed and care taken in packaging. Overall, ThePackengers maintains a strong positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.4 | 277 |
| Jun 25 | 4.4 | 371 |
| Jul 25 | 4.4 | 352 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent service and communication”
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: ThePackengers is #3 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 4.1).
1,000 reviews of ThePackengers. Filter by what matters to you.
Emballage super sécurisé .Suivi de la livraison au top .
J'ai déjà fait appel aux services de The Packengers à différentes reprises, et tout est toujours parfait ! Un service de qualité avec des emballages adaptés y compris pour les objets très fragiles. Je n'ai jamais été déçue ! Un grand merci à vous, et plus spécifiquement à Janna, qui s'est occupée cette fois-ci de ma commande 😉
toujours aussi sérieux tout au long du processus , par contre toujours plus cher ce qui freine l'appel à vos services Erick
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parfait, envois rapide et emballage soigné.
Easy and quick - the modern form of service!
Bonjour et merci pour votre travail mené avec sérieux et efficacité. Le site avec validation de chacune des étapes est très rassurant.
Je mets zéro non à cause de l'emballage mais parce que le colis a été confié à Chronopost (connu comme étant la solution la moins fiable du marché) plutôt qu'à un transporteur ou à colissimo. Chronopost a perdu le colis.... donc je ne suis pas satisfait du tout bien évidemment.
A complete rip off of a service. They destroyed my item and took no responsibilities. Insurance is for third parties errors or an accident. I pay you to pack and deliver, you did NOT packed and hence the damage. You are asking the client to insure against your poor service: Shame
Emballage très très bien soigné merci à kamelya d’avoir pris le temps d’emballer le colis pour éviter tout problème
Fine packing. All arrived in good condition. I have great confidence for my art when it is packed and shipped by Packengers. Thank you for your good help!
Envoi rapide, emballage très soigné et bien réalisé.
Emballage parfait
I had a carpet delivered to me. So no actual packing required. All went very satisfactorily. Good communication. Well delivered. The whole process from one part of London to another took longer than I imagined it would, that is my only reservation. But I suppose they had to combine my delivery with many others. Everyone I had any contact with was very pleasant. I would use them again.
ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
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