ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
ThePackengers receives high praise for its excellent packaging and reliable service, with many reviewers highlighting the quality of the emballage and the overall efficiency of the delivery process. Customers frequently mention that their items arrive in perfect condition, showcasing the company's attention to detail.
However, there are notable complaints regarding delivery issues, particularly with certain carriers like CHRONOPOST, which have led to missed deliveries and damaged items. Some consumers also report that packages occasionally arrive without complete address details, causing delays. Despite these concerns, the majority of feedback reflects satisfaction with the service, emphasizing the speed and care taken in packaging. Overall, ThePackengers maintains a strong positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.4 | 277 |
| Jun 25 | 4.4 | 371 |
| Jul 25 | 4.4 | 352 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent service and communication”
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: ThePackengers is #3 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 4.1).
1,000 reviews of ThePackengers. Filter by what matters to you.
Mauvaise expérience avec The Packengers. Tableau très mal emballé par Karim sans aucun papier bulle. Je n’ai jamais vu ça. En plus, le tableau a mis un mois avant de me parvenir. Je me demande si je ne vais pas changer de transporteur la prochaine fois. L’assurance peut-elle me rembourser au vu des photos prises
La communication a été fluide. Comme il s'agissait d'une expédition internationale, j'ai été satisfait du délai de livraison et de l'emballage. J'ai utilisé le service de livraison à plusieurs reprises et, à chaque fois, j'ai reçu la marchandise sans dommage. Il est arrivé que certains achats soient emballés de manière irresponsable. L'entreprise devrait évaluer les risques potentiels liés aux achats coûteux lors de l'emballage. Merci.
整個包裹運送流程清楚精確
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Délai long. Emballage parfait
1 mois entre la commande et la livraison en France, c'est beaucoup trop long. Prix plus élevé que les autres transporteurs et non justifié.
Toujours agréable de travailler avec ThePackengers Précis, de qualité et en temps et heure. Merci
Communication exemplaire Prise en charge et envoi rapide Emballage soigné RAS = parfait !
oke goed verpakt ,,mooi tracking systeem ,,gewoon top ..
Bon prix, bonne communication, livraison sûre. Très agréable
Emballage parfait. Merci au préparateur.
Prix correct, emballage impeccable, rapidité de l’envoi
Commande très bien emballée par Luis. Un travail très consciencieux, propre et bien fini. Merci beaucoup !!!
emballage super
Procédure claire Fiable Colis Bien protégé
Tres bien. Il sont le meilleur rapport qualite/prix.
ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
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