Loved my purchase!
The purchase arrived fairly quickly and the fit on both items was perfect. Very nice quality, and fabric. They looked as good as the pictures, if not better.

VENUS Fashion Inc. is an online retail company specializing in women's clothing and swimwear. The company offers a diverse selection of apparel including tops, dresses, jumpsuits, and swimwear, catering to various occasions such as work, casual outings, and special events. With a focus on providing stylish and affordable options, VENUS attracts a wide range of customers seeking fashionable attire that suits their individual styles. The website, www.venus.com, features categories such as new arrivals, best-selling items, and seasonal collections, making it easy for shoppers to navigate and find what they need. VENUS Fashion Inc. emphasizes inclusivity by offering a variety of sizes and styles, ensuring that all women can find fashionable clothing that fits their needs.
VENUS Fashion Inc. receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the quality and fit of the clothing, often highlighting the stylish designs and great deals available.
Fast shipping and easy ordering processes are also frequently praised, with some customers expressing love for specific items like swimwear and dresses. However, a substantial number of complaints focus on poor customer service, particularly regarding order fulfillment issues and difficulties with exchanges or returns. Several consumers report problems with orders not arriving or being canceled without notification, leading to dissatisfaction. While some customers enjoy their purchases and the variety offered, the negative experiences with service and order management overshadow the positives for many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 118 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.3 | 3 |
| Oct 24 | 2.4 | 5 |
| Nov 24 | 1.3 | 4 |
| Dec 24 | 2.8 | 15 |
| Jan 25 | 2.9 | 19 |
| Feb 25 | 4.4 | 14 |
| Mar 25 | 3.6 | 11 |
| Apr 25 | 4.3 | 3 |
| May 25 | 2.2 | 5 |
| Jun 25 | 3.3 | 7 |
| Jul 25 | 2.8 | 10 |
| Aug 25 | 3.7 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 118 most recent reviews.
“The clothes at Venus are always great quality and fit perfectly”
“I called customer service to see if they would wave shipping and was told the one penny off made me ineligible and th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Quality | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | 2.8 out of 5 (fair) | +11% | 118 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: VENUS Fashion Inc. is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.8).
118 reviews of VENUS Fashion Inc.. Filter by what matters to you.
The purchase arrived fairly quickly and the fit on both items was perfect. Very nice quality, and fabric. They looked as good as the pictures, if not better.
Venus has the apparel I need to look great! Their sale prices can’t be beat. Even though I’m petite I can always find a style to fit me. Love the swimwear and dresses the best.
I got a great deal on just the cutest dress! I got it really fast!
It’s easy to order and communication is great in regards the price dropped on my dress that I’ve been eyeing for months and then the additional discount always great so mow I don’t have to wait until Black Friday ,
Quick answers to the questions people ask most.
VENUS Fashion Inc. is a legitimate company with numerous verified customer reviews, showcasing an overall positive rating from many satisfied customers who appreciate the quality and variety of their clothing.
While there are mixed reviews regarding customer service and order fulfillment, many verified reviews highlight positive experiences with timely deliveries and quality products, indicating that it is not a scam.
VENUS Fashion Inc. specializes in women's clothing, including swimwear, dresses, and a wide variety of stylish apparel suitable for various occasions.
VENUS Fashion Inc. accepts various payment methods including credit cards and online payment options, making it convenient for customers to complete their purchases.
VENUS Fashion Inc. has a strict return policy, particularly on final sale items, which can lead to dissatisfaction among customers seeking exchanges or refunds, as noted in several reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 48% of recent reviews are 4–5★ and 47% are 1–2★.
I’ve order from here many times and have past their name to others! Not anymore as I order a bathing suit top, I didn’t realize I was stuck w/ something that was too big and it didn’t look as nice as in the pic! It’s crazy to put something on sale then make it non refundable. I should be an incentive for their customers!!! So now I’m stuck with this suit and pissed away 40- dollars not cool will never buy from them again I have no money to throw away which I just did!
The clothing is very stylish. Most of the time the garments come ture to size. However, The clothing is over priced and they give little to no breaks with free shipping. I was literally 1 cent, 1 PENNY away from free shipping after spending $100. I called customer service to see if they would wave shipping and was told the one penny off made me ineligible and there was nothing they could do for me.
I made a purchase from Venus over a month ago. They charged my credit card but have not received order. When I checked the tracking information, it stated waiting for pick up. I have called but still waiting on refund. My experience in the past has been reliable but it is not any longer. Will never order from them again. Still waiting for refund.
Order was supposedly shipped. 2 weeks later tracking says shipper never picked up. I chatted with VENUS agent. Says they've been having trouble with USPS and UPS wanting a fee to pick up items....apologizes and says she'll refund and I can reorder. sounds like a scam company to me. Still watching PAYPAL for my refund
An order was placed and paid for and VENUS decides when they would like to cancel orders with no notification. After tracking the order for 3 weeks, we had to reach out to Venus to inquire about our order only to find out they deleted the order on their end. They wanted to give us a refund to reorder the same item only to find out the size was no longer available. Alterations will be required and Venus will not help with cost, discount for the inconvenience and added cost of alterations or give the sale price from the original order date. Waiting for a manager with a 15-20 minute HOLD is very poor business customer service.
I love the wide variety of styles and choices for all occasions. The customer service is excellent.
Terrible. Order didn’t arrive, they don’t respond to emails. Do not buy from this company. Ordered on 14/5 waited and emailed numerous time. Never receive a response.
Don't buy from this place, if you don't fit into the clothing you order, or it just fits weird, they make excuses as to why you can not return the product so you are STUCK with something that you get to throw away.
Excellent selection, great sales and very fast shipping!!
Lo siento mucho pero no puedo decir algo bueno por la experiencia que a tenido con este vendedor.me a mandado la compra cambiada y no se puede poner en contacto con ellos,para hacer un rembolso.a hablado por messenger con alguien pero no me a solucionado nada. Es una pena esta tienda me gustaba mucho.
Understand before you buy that every single item you return....even shipped together is charged 6.95...or something like that per item. So if you order 4 pairs of jeans like I did, they are going to take around 30 dollars of your money. Hell I told the customer representative that one pair I wanted to keep but they had a large flaw in them. He said just reorder them!!! So I was charged for returning a defective item, and I have to repurchase.....don't think that will happen!!! And your money isn't returned in 24 hours.
VENUS Fashion Inc. is an online retail company specializing in women's clothing and swimwear. The company offers a diverse selection of apparel including tops, dresses, jumpsuits, and swimwear, catering to various occasions such as work, casual outings, and special events. With a focus on providing stylish and affordable options, VENUS attracts a wide range of customers seeking fashionable attire that suits their individual styles. The website, www.venus.com, features categories such as new arrivals, best-selling items, and seasonal collections, making it easy for shoppers to navigate and find what they need. VENUS Fashion Inc. emphasizes inclusivity by offering a variety of sizes and styles, ensuring that all women can find fashionable clothing that fits their needs.
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