Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 596 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 4 |
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nice & friendly service”
“I am an unsatisfied customer from Victor Michael”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −5% | 596 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Victor Michael Estate Agents is #1 of 5 on overall rating in this group.
596 reviews of Victor Michael Estate Agents. Filter by what matters to you.
Our letting agent Corina helped us a lot to satisfy our request, always with the patient that a costumer need in a stressful period as a moving. Really proactive on the paperwork and focus aswell on the job that we had to do by ourselves, like call the council or report something to our bank. In a future I'll ask for sure advice to Victor Michael and expecially to Her. Simone & Debora
The easiest 5 stars I've ever rated someone. Corina was exceptional - so talented, helpful, knowledgeable. I am very pleased with how she helped me, from start to finish. Settled in my lovely new flat, thanks so much Corina. Mr Alessandro Osini
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Couldn't have had a better service for double the money. My home was marketed promptly and a buyer found within 2 weeks. Mahe and her team made sure everything went smoothly and I was kept informed every step of the way. Many thanks Victor Michaels
From the point of contact , a viewing was arranged within 24 hours , Chris greeted us with warmth and good overview of the property , confident in his answers to my questions , and very helpful in the next process to secure the property . All staff in victor Michael were friendly , and helpful if the person dealing with my property was not around. Communication was good throughout , and within 3 weeks I was in the property. Highly recommend .
I had a pleasant experience dealing with this agency. I rented a flat and everything was quick, fast procedure and without stress. Very professional services. I recommend anyone this agency and if you are looking houses in Leytonstone,just look up for Corina. It's one of their best agent.
All the agents from this company are nice people and i have a good understanding with them and they explain to me everything clear and nice . I will recommend tbem to all my friend in the future .thank you.
Corina made a very stressful life event less stressful. She was very efficient and helped us through the entire process. She even made me a cup of coffee and waited for my partner one evening to ensure that he could sign the contract. She is a great example of what fantastic customer service is.
Piyush at Victor Michael was very friendly and made the whole process very simple and straightforward. Thanks for the organisation and getting things sorted.
hi Very helpful and understanding, was my first time renting a property out. Would certainly use them again.... We have found Victor Michael extremely efficient, friendly and helpful. I've rented many properties in the East London area with different lettings agents and it has always proved to be a horrible experience to add to the stress of the move itself. Victor Michael estate completed a full inspection of the property and also obtained the necessary meter readings. There were one or two items in the property which needed replacing and they contact the landlord and obtained approval straight away. They will be our preferred agents going forward and I would recommend them to any tenant or landlord.
We couldn't make better choice, after a couple of weeks looking for a new place to call home, finally we will move into our new place on Monday thanks to Victor Michael in their Stratford office. They were really helpful and patient with us, especially Esta, who is the one who helped us with all the process, and I am sure we will keep in touch. I recommend this company to anyone.
Very efficient. Responds to our queries quickly. Our transition to our new home went smoothly as all the documents have been prepared for ahead of time.
Vee was the quickest agent that i dealt with to respond. He is on the dot, straightforward, no hulla baloos. Very detailed and transparent with every thing. Their fees are not exorbitant as well as compared to other agents i rented with. Really happy with their service. This became the swiftest. Stress free move ive ever made. Thanks!
Very professional and efficient and friendly service in the letting of my flat. They found excellent quality tenants. All documents were processed to a high standard. They kept me informed of progress and also instructed for EPC and PAT which meant I did not have to organise these myself.
After several months of trying to by property in East London and being stunned by the level of dishonesty, incompetency and lack of professionalism we were delighted to find Victor Michaels. We actually had a choice of two properties and a big factor in our decision to proceed with the one we did was that we felt it would be more straightforward to deal with this agent than the other option - and we were right! Our agent was Kyra Irons. She was knowledgable, communicative, straightforward and went out of her way to help us in every way. She liaised effectively with both solicitors to push the sale along and was extremely proactive. The property we purchased required renovation and as we are currently overseas, Kyra liaised with the builders and monitored the work even though we weren't paying for management services. Their letting department found us tenants and arranged everything for us. Having worked in the London property market myself for over 10 years I can honestly say that Victor Michael are a rare breed of estate agents and I would highly recommend them to anyone looking for property services in East London. Thanks!
The staff in Victor Michael are excellent. We received outstanding support throughout a complex purchase. Mahe managed our case and she was fantastic. She had a reassuring "can do" attitude and sorted out any issues we brought to her during the ongoing conveyancing process. Having her "progress" the case made so much difference. Incredibly able, kind and so helpful. Her ability to liaise between various solicitors, move the case forward and keep us up to date was outstanding. We were made most welcome by the other staff who shared our excitement of the buying process. This was such a lovely touch. Very highly recommend this estate agent.
We had a very long and tricky house-buying process with it taking around 9 months, and I don't know how we could have done it without Victor Michael. Both Mahe and Wendy from the Woodford Green branch were really helpful with progressing the sale and keeping us informed, and were always happy to help. Kept me more informed than my own lawyer. Thanks very much and highly recommended.
Very good professional service from Atul and Vee at Canning branch.
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
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