Very good customer service
Very good customer service. Support and individual attention for details.

Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 596 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 4 |
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nice & friendly service”
“I am an unsatisfied customer from Victor Michael”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −5% | 596 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Victor Michael Estate Agents is #1 of 5 on overall rating in this group.
596 reviews of Victor Michael Estate Agents. Filter by what matters to you.
Very good customer service. Support and individual attention for details.
Friendly and cooperative
Fantastic, passionate and professional service!!!! Thank you so much for Corina and Victor Michael EA. She was an absolute superstar from the beginning till the end. We were desperate to find a house within a week and a half (during Easter break). It was more than stressful but Corina has done everything to speed up the process. Viewing, second viewing, referencing and all paperwork. AMAZING. We love our new home. Thank you so much, we definitely will recommend you and the Agency to all of our friends.
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My agent Virginijus Pranckevicius have very good customer service and everything done quick , good communication skills as well nice to deal with him
I provide a service for clients when a move into care becomes necessary and I manage the sale of clients properties which I have been doing for around 20 years. It is refreshing to come across an agent who is empathetic and decent. I met Mahe Georgio one afternoon at my client's property, I also met with another local agent whom I thought I would instruct. However, my view changed very quickly having met with Mahe and her colleague. Her personable approach won me over. She also suggested we market the property at £25,000 more than the other agent and much to our delight she was right and achieved a sale at the asking price of £725,000. Throughout the sale process, Mahe has always been available and has responded quickly to phone calls and emails. I would have no hesitation in using Mahe and Victor Michael again and would be happy to be a point of reference in the future. Thanks Mahe...you and your team are great.
Very Good any helpful Service property shown was Good All paper work done perfectly Agent from Leytonstone branch," Corina " was very efficient and helpful Thanks a Lot
I’m a naturally skeptical person, especially about the real estate market. Nevertheless, I was sufficiently clueless about home buying that I had no choice but to work with an agent. My partner found a property which was advertised with VICTOR MICHAEL ESTATE AGENT,Leyton stone E11 1HG, and I grudgingly went along despite suspicions that the reviews sounded too good to be true. I was won over pretty quickly for all of the reasons noted above (see the many stars). Mostly though, I got the strong sense that George and Kash from Victor Michael were working hard to get me and my partner something we’d be happy with for the best possible price. was quite responsive and patient with talking us through the reams of paperwork. . In short we’re quite pleased with our experience with Gearge Athanasi and Kash from Victor Michael Leytonstone office.
Excellent cummunications, hard working and very fast, reliable and very friendly agents. Best so far.
We have found Victor Michel extremely efficient, friendly and helpful. I've rented many properties in the East London area with different lettings agents and it has always proved to be a horrible experience to add to the stress of the move itself. Victor Michael completed a full inspection, inventory of the property and also obtained the necessary meter readings. There were one or two items in the property which needed replacing and they contact us and obtained approval straight away. They will be our preferred agents going forward and I would recommend them to anyone
Our agent Piyush has been great and gave us all the information and advice that we needed to get the house we liked.
I have been letting my property with Victor Michael Estate Agents for a few years now, appointing them upon recommendation from another landlord. They handled the transition from my incumbent letting agent, efficiently and professionally, with tact and diplomacy. During my whole period as a landlord they have managed my property with the kind of stress-free expertise that can only be called 'five-star.' Piyush, is a real asset to Victor Michael Estate Agents he is always on hand with prescient advice and information, including the best solution options for me, in every scenario. Piyush and his team have your best interests at heart, without compromising the tenant's, and these skills I have found to be extremely profitable in every sense of the word. I cannot recommend them enough. My only regret is not appointing Michael Estate Agents sooner.
Corina was very efficient and very quick to respond to emails and any questions or queries we had.
very good service provided by corina! we are really happy with the decision made, and we can thank for the excellent service!
Had a very good experience in renting property with this company.Lovely Corina was helpful all the way in renting process. she was very kind and pleasant. I defo recommend this company to anyone as staff is lovely and all goes smoothly.
The whole process was efficiently managed by dedicated and friendly members of staff.Thorough vetting of potential tenants and regular updates. Highly recommended.
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
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