Great experience
Great experience. Everything gone smoothly. Good communication. I would recommend this agency.

Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 596 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 4 |
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nice & friendly service”
“I am an unsatisfied customer from Victor Michael”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −5% | 596 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Victor Michael Estate Agents is #1 of 5 on overall rating in this group.
596 reviews of Victor Michael Estate Agents. Filter by what matters to you.
Great experience. Everything gone smoothly. Good communication. I would recommend this agency.
Victor Michael have been managing my family’s rentals for almost 12 years now. E cannot fault their service!! We have dealt with many property management services in the past and VM are by far the best we have come across. They are always on the ball with repairs and management plus the properties have rarely been empty. We cannot recommend more!!
Victor Michael is the most professional and best letting agency ever. Staff were all lovely, especially Abu who was really professional and helpful, also Jennifer who was so speedy and very clear. They always act in your best interest, try to accommodate special requests, very organised, and so swift. They communicate so well and will always respond quickly. Thank you Victor Michael! It was a pleasure dealing with you.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We dealt with Gracie Everett and Adnan. Excellent service, especially Gracie who met with us on two occasions to show us our property and was in consistent Contact keeping us updated the whole way. Would highly recommend!!
All the staff are so helpful and generous with advice for young or first time renters. They were very transparent and honest with us and gave us any information we required and more. Plus a welcome package that made us feel so cared and eliminated any fear of slipping through the cracks. They have lovely landlords on their books too! Great staff: Victoria, Ashleigh, Suna, Jennifer:)
We have rented through Victor Michael recently and it was a hell of a big task because the previous tenant has sublet the property without landlord consent and VM team help us to get this through thanks to piyush who helped to get this done with his patience.
Good experient
Victor Michael have found tenants for my rental properties over many years and are really excellent. Abu & team always efficient and communication exemplary at every stage. All staff are courteous, efficient and helpful. I would highly recommend Victor Michael and will continue working with them.
Excellent support and well understanding stuff. Specially I would like to say thanks to Suna and Piyush for their dedication and support towards to their profession and supporting to the customers with friendly and understandble manner🙏. Thanks you Suna Uyar , Piyush and Dedar for your help and support 🙏
Experience with Victor Michael has been good so far. Suna, the letting negotiator was particularly good at her job and answered most of our queries patiently. Handover of the keys could have been little better as when we moved in the flat we found out lot of stuffs were not working and observer leakages from some place. Given, the place was empty for almost a month, these issues could have been fixed well in advance.
have been letting my properties through victor micheal for approximately 5 years. They have been absolutely fantastic and their management section has provided 5 star service. Jordache Laryea also a managment consultant at victor micheal is an asset to victor micheal and his work ethic will take her along way. He also updates me throughout all processes and is extremely helpful and courteous. Thankyou
Jordache was amazingly helpful with resolving my issue. Very responsive and lovely person! Victor Michael - you should be proud of your people!
We have had a great experience with Victor Michael and Jay in particular. We bought a house through them and they ensured the purchase ran smoothly whilst being friendly and helpful at all times.
I definitely recommend the agency. Excellent service that I received from Jordache, quick and professional. Thanks a lot and keep up the good services!
I have been a landlord with management by Victor Michael since 2009. They initially assisted with a major property renovation prior to putting the property on the rental market. Tenants were found quickly, and in fact the same tenancy has essentially run for 11 years until I decided to sell this year. Victor Michael managed the sale as well, with rapid viewings resulting in a sale straight away. As I work full time abroad, all Of the above was taken care of in my absence and rarely required direct intervention by me… All in all a very complete service. Thank you.
I have been with VM for nearly 10 years: recently I have had dealings with Jodie over the last few years. She has been tenacious in dealing with people Involved in my flat and it’s rental. She has always kept me in the loop , been quick and honest. Thank you Jodie and the vm team for retaining such a great member of staff
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
This profile hasn't been claimed by the business owner.