Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 596 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 4 |
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nice & friendly service”
“I am an unsatisfied customer from Victor Michael”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −5% | 596 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Victor Michael Estate Agents is #1 of 5 on overall rating in this group.
596 reviews of Victor Michael Estate Agents. Filter by what matters to you.
My contact at VM was Piyush who could not have been more helpful and polite even though I was continually phoning he never lost his cool a thoroughly competent member of the staff. Thank you Piush for going the extra mile with the two flats both sucessfully let. Stuart B
We found this experience good and help full and we are satisfied about what agency did for us.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Jamil was professional and polite. The process of moving in with Victor Michael was quick and efficient.
The process was very quick and easy! Professional and friendly staff
I can say only say that this company is professional as well as the employees. Thank you so much for finding this incredible property, but also for taking care of the tenants. Keep up the great work, and I will certainly recommend this company to friends and family.
Hello. we are happy with the apartment, the cleaning was done in advance, it was nice to come in.thank you very much
Victor Micheal was great. My husband and I used them for the first time and didn’t regret any bit of it. One thing i loved the most was how Craig (a staff at the stratford office) facilitated all the reasonable requests we made to the landlord. He was extremely helpful and never got tired of hearing our complaints loool. Once we made a request and it was deemed very reasonable, we got support in getting that requirements met. If you looking for a genuine agency that can be trusted and have your back , at this point I will suggest Victor Micheal . We have just moved into a 2 bed flat and hope to stay on a very long term, so later on in the months/years I will be coming back to give a review on how the journey has been just to help potential renters making the right choice. This is a very honest review, no incentive/payment has been offered. Irene
I would like to write few things about Jamil, he is one of the agents that works for VictorMichael, he was always available for us on his work time and would always pick up his personal phone for any query we had, keep calm with us when we wouldn’t understand some of the procedures. I can be a really hard person and he managed to make me happy. I really think he should get the soonest promotion. Alexandra instead, she works in there as well, I don’t think she knows what she is doing as whenever we spoke to her it was really confusing and unprofessional. Every time she would pick up the phone on us, we would need to ask for a manager and this is not what anyone wants from an agency when they already have the stress to move house.
Aron is very helpful and nice person with a lot of experience.
Very good agency, I recommend
Very helpful and very reliable services from victor Michael. I am very happy with my choice to go through this letting agents. Kristina in particular was very helpful and went out of her way on many occasions to help me with documentation. Made sure I understood all that I was signing up to and explained very well and made clear to me about any questions I had regarding property etc. Communication was also brilliant, always responded straight away to emails and calls also. Very polite and beyond helpful in every way needed. Would highly recommend to anyone who needs to find property to rent.
I would like to thank the agency "Victor & Michael", Piyush Khatri and manager Aleksandra Hvalova for their professional quality service .
Very good agency, I recommend with confidence
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
This profile hasn't been claimed by the business owner.
