The best estate agents
Brilliant service, fantastic agents

Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 596 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 4 |
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nice & friendly service”
“I am an unsatisfied customer from Victor Michael”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −5% | 596 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Victor Michael Estate Agents is #1 of 5 on overall rating in this group.
596 reviews of Victor Michael Estate Agents. Filter by what matters to you.
Brilliant service, fantastic agents
Verry good agency.
Very professional people. It was my first-time dealing with any estate agents to rent a property. Mostly dealt with Piyush who provided guidance on every step.
Thank you to Jack and Narvir at Leytonstone branch who very helpful in getting issues resolved and for their friendly service.
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Excellent Service, we’ve been with VM for over 5 years, professional letting, marketing and rent collection services for our property. Abu Choudhury has been a superb branch manager for us since 2015, always helpful, offering advice and dealing promptly with any issues. More than happy to recommend to fellow landlords, as I’ve used both the full management and rent collection over the years.
This is the first time I've used Piyush & The team to rent my flat in Manor Park. The service was consistently excellent. They took on responsibility for arranging all the documents and checks I required to rent the flat. They also arrange building work on my behalf. All of this really helped in taking the hassle out of renting the property. Also, they gave me regular feedback and quickly found me good tenants. I would highly recommend and will be using them for all of my properties in East London.
I had the luck to be working with Piyush which really helped us to go through all process and assisted us with unexpected matters. Always came back to us in time and chased for updates on our case. Highly recomanded.
We had a fantastic service from Narvir during our recent sale and purchase transactions. Narvir has a great knowledge of the real estate business and was guiding us through the process from start to finish, reassuring and providing advice when needed. We would highly recommend the agency and Narvir in particular.
I would highly recommend Narvir. He communicated well and kept us up-to-date throughout the sale. As first time buyers, we were a bit anxious about the whole process. But Narvir gave us fantastic support and helped answer any questions and concerns that we had. The result was a smooth transition and now we can happily enjoy our new home.
I had a really great experience with Jamil and Monica. From the first viewing with Jamil, my housemate and I instantly felt comfortable and like we could trust him based on his honest demeanour. He wasn't pushy at all when we said we needed more time to make a decision on if we wanted to rent out the house we had viewed with him and when we agreed to let it out he was very communicative about the process and the steps going forward. Monica made sure that all of the documents were uploaded in time - everything was made easier with the use of an online signature software to go over contracts etc. Special thanks to Jamil for being patient with me for all the times I got caught in traffic on the way to meet him haha. We're very happy with the overall letting process - everything is above board and communication regarding who to contact regarding issues with the property/the inventory/the deposit scheme was very clear. I wouldn't hesitate to recommend Victor Michael to my friends.
Extremely reliable and fast service. Victoria has covered every single aspect in detail. Thank to her the whole due diligence process went extremely effective, avoiding costly errors. One of the best professionals I've ever dealt with.
Aaron was an absolute star helping us through every stage of the renting process. As first time renters we were wary of being taken advantage of but everyone at Victor Michael was extremely helpful, particularly Aaron who walked us through each part slowly and clearly. Thanks so much all.
I have already written a review on my initial experience with renting from Victor Michaels but I’ve come back with an update of more excellent service from the property management team! Ashley has been an Angel, she has been so understanding to how busy I am with work & has helped me so much. It seems that all the members of staff that I’ve had the pleasure to deal with, tend to go above and beyond for their tenants. Thanks so so much to Ashley for helping me to sort things out!
We recently rented a flat with Victor Michael. Everything went very smooth and quick. We were very happy with the help and advice we got from Jamil and Monica.
I was impressed about the services but personally I feel more time is needed for clients documents in this covid moment.
Firstly , I came across Paul Spencer as firm person who strictly followed the roles relating to company policies, which I took with respect to him.However, Paul is nice, kind and polite person and the only one who could manage our difficult situation which we have been going through. Despite the fact that he was really busy all the time, he was being in touch with us and trying to help us with satisfaction. Overall, I would like to say that Paul Spencer is highly qualified and experienced person. I would definitely recommend him as Paul takes right position and I certainly believe in his honest and humanity. Thanks to Paul Spencer.
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
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