Wonderful stay.
Easy check in process. All the staff members were very friendly. The room was very clean and ample towels were provided.

XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
Easy check in process. All the staff members were very friendly. The room was very clean and ample towels were provided.
Too expensive for the conditions it offers,...(there was no shower gel at all, the shower was faulty, the air fan was way too noisy even on the lowest speed.And of course parking has to be paid for...it's not cheap at €20 per night but it's an inconvenience....If I were to visit again or if I were to recommend it, I regretfully have to say no. Thank you
Nice and comfortable room. Good location.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
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De kamers zijn ruim genoeg en schoon. Het ontbijt was redelijk. Bij aankomst moesten we 20-30 minuten wachten met inchecken, want je moet bijbetalen als je eerder naar je kamer wilde. Inchecken is ook niet persoonlijk, dit gaat via een incheckpunt aan de balie. Het personeel was op zich wel vriendelijk en hielp wel als dit nodig was, maar bij binnenkomst was er niemand die groette.
Location Is perfect, really appreciated the comfort of the room and the quiet. Kindly personnel at reception, always available to help us. Unfortunately I did not had the chance to have the breakfast, It was little bit expensive to us. See you soon!
Wir hatten ein absolut super Wochenende im XO Hotel Park West von Donnerstag bis Sonntag und können es uneingeschränkt weiterempfehlen! Schon bei der Ankunft wurden wir herzlich empfangen und der Check-in verlief reibungslos. Unser Zimmer war sehr sauber und komfortabel, genau das Richtige, um sich nach einem langen Tag in der Stadt zu erholen. Die Lage des Hotels war ebenfalls perfekt, um Amsterdam zu erkunden – alles war gut erreichbar. Ein besonderes Highlight war definitiv das Frühstücksbuffet. Die Auswahl war riesig und alles frisch und lecker. So konnten wir gestärkt in den Tag starten. Das Personal war durchweg freundlich und aufmerksam, was unseren Aufenthalt noch angenehmer gemacht hat. Vielen Dank für die schöne Zeit – wir kommen gerne wieder!
Great Rooms for Couple.
Everytime we go to Amsterdam we stay at this hotel. Room are very spacious and alwayc clean. Beds are great and there is a small refrigerator and and a safe. Staff is friendly and willing to help. Car park under the hotel. The tram takes you to the center. Gashouder, Lofi, Thuishaven are on walking distance.
Een heel fijn hotel met een betaalbare (€20,-) grote parkeerplaats. Dicht bij de Johan Cruijff Arena, lopend (20 min) of met de Metro (2 min). Grote twee persoons kamer met twee aparte bedden. Grote badkamer met inloop douche en voldoende kastruimte op de kamer. Heel fijn dat het boeken van een late check out mogelijk is ( € 20,- voor tot 13:00 uur) Gaan wij zeker weer boeken
Good quality of hotel, room, breakfast. Easy check in
The hotel is well located in Amsterdam suburbs. Direct line to the center right in from of the hotel, bicycle service available and room with a very comfortable size and nicely furnished.
Aandacht met je voorgaande wensen het zou ook leuk zijn on tijdens de dag iets te nuttigen en daar je in Nederland bent geen enkel woord nederlands en rustig ontbijt is ook moeilijk ze komen snel zeggen dat je moet doorgaan.
Everything was as expected
Chambre très correcte malgré un léger bruit de ventilation la nuit. Literie dure mais correcte. Par contre, j'ai trouvé le petit déjeuner trop cher, ainsi que le parking voiture.
We stayed for 4 nights in a spacious, quiet and clean room.Great location a 15 minute tram ride outside the city,tram 19 regularly stops just over the road .Staff were pleasant and helpful.We opted for hotel breakfast as not many eateries nearby. A good selection of hot and cold food and pastries,unlimited . Would stay here again and recommend. Only downside there's no bar but plenty of vending machines which are expensive. There's a coffee machine in room which also dispenses hot water for tea etc.
Equipo joven y dispuesto a ayudar en lo necesario.Hotel moderno,tranquilo,bien equipado(hasta con cafetera Nespresso) y buenas vistas.El hall con sofás y máquinas de snacks y cafés,para descansar.Felicitar también el servicio tan bueno de limpieza,todo un lujazo.Está lejos del centro pero muy bien comunicado y el transporte de Ámsterdam es rápido,confortable y te permite también disfrutar de la ciudad.Hotel para quedarse siempre que vayas a Ámsterdam.Gracias!
Heel fijn hotel, goede ruime kamer, parkeergelegenheid in de parkeergarage en vriendelijk personeel.
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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