XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
Das Hotel liegt in einem typischen Amsterdamer Vorort, mitten in der Einkaufsstrasse, Wohngebiet, Grünanlagen, ist gut mit Bus, Tram zu erreichen und in ca. 20 Min. ist man im Zentrum. Obwohl es ein Hochhaus ist war mein Zimmer ruhig, mit einer Badewanne und Dusche ausgestattet, alles war sauber und gepflegt. Frühstück ok, nettes, freundliches, hilfsbereites Personal.
Staff are super friendly and helpful. Room was modern, clean and contained everything you need. It had a very spacious feel to the hotel and was very close to an authentic Italian restaurant and supermarket. Location was next to a tram stop and a few minutes walk from a train/bus and tram main station. Definitely would stay there again.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Absolut abzuraten! Extrem viele Haare auf der Bettwäsche, sehr viele Flecken überall auf dem Boden ,als auch den Wänden und das Bad war auch alles andere als Sauber. Die Managerin und das Personal waren sehr nett und kompromissbereit aber leider ist die Reinigung eine komplette Katastrophe.
Absolutely lovely experience. Stayed there for 3 nights with 2 kids and they made sure everything was perfect. From cleanness to staff politeness. Bus stops were nearby Shops , food , parks everything was close. Staff were really helpful throughout . Highly recommended
Honestly, from the outside, the hotel is not much to look at. But inside is a completely different story. Was amazing! Rooms are high quality, free 1hr extra checkout time given, female staff so helpful and friendly, far enough out of town to avoid the noise but public transport has you there in 15 minutes. Last night fire alarm set off, only took a mark off for that as not really handled well, and also there seemed to be an issue with a staff member and a guest which involved the police being called and the staff member playing it out in the lobby in front of guests. But apart from that, it was wonderful. I would definitely consider booking again. Do book direct though as I saved like £50 doing this vs booking.com
Great little hotel away from the noise of the centre of Amsterdam but easy to use the tram to get around. The only reason I knocked a star off was the room wasn’t vacuumed for the 3 nights we stayed and the pillow was lumpy. Other than that the room was nicely decorated and lovely big windows
The XO Hotel Park West was amazing nice people, room was perfect and the breakfast was amazing in future plan to back there for longer Thank you Regarts from Guests Mateusz Luczynski
Goed hotel bij een concert in de Ziggo. Zelf in- en uitchecken checken gaat snel. Kamer is netjes en schoon. Ontbijt was prima! Op loopafstand van metrostation en Ziggo
“Lovely staff and great value for money. Highly recommended!”
The hotel was in a great location to get to everything on our list. Wish we would have stayed longer. Great accommodation for us. Had a place for our luggage while we explored downtown. It was an easy 5-10minute walk to get to and from central station making it an easy place to stay if you will be going on day trips.
I had a pretty comfortable stay at the Blue Tower in Amsterdam. Beds were comfy and super clean. The only comment I have is that the shower pipes make a lot of noise when in use. This could be a high pitched singing sound to a piercing siren sound! Great location, close to buses (No. 21) and a 15 min walk to the train. Also has a range of shops and supermarkets next door.The Erasmus park is worth a walk to, also.
Great location. Right opposite No. 2 Tram stop. Easy checkin and checkout process. Clean spacious rooms.
Amazing staff and a very clean and large room helped me unwind after a day of sightseeing.
Great location, great rooms and everything ok. Just persons at the front desk rudely answering some questions. They should be more service oriented.
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
This profile hasn't been claimed by the business owner.
