Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.2	1,083	100%		● Low

4.2 / 5 overall

1,083 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 4.2
12-month avg: 4.2
All-time: 4.2
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Booking	Trend	Reviews
XO HOTELS AMSTERDAM This company	4.2 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.9 out of 5 (good)	3.3 out of 5 (fair)	−2%	1,083
Bastion Hotels	3.6 out of 5 (good)	100 out of 100	3.1 out of 5 (fair)	2.6 out of 5 (poor)	2.1 out of 5 (poor)	−14%	918
Evolution Travel	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	1,109
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.6 out of 5 (good)	4.5 out of 5 (good)	—	1,069
Audley Travel	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.6 out of 5 (good)	4.9 out of 5 (good)	—	1,050

Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).

Ed Anning

1 review

May 19, 2025

Great hotel for business trips

I stay here every month for work trips as it's a good hotel for business trips, as it is close to the office I need to visit. Location is in a quiet area, so not too much noise in the evening. Not a much else going on in the local area, but the Arena is about a 20 minute walk away, which has more entertainment options available. You can encounter the occasional noisy guests when there's an event on the arena, but that's not the hotel's fault. It's an even shorter walk (less than 5 minutes) to Bullewijk metro station which is very convenient for getting into Amsterdam. There is a great micro brewery opposite that does it's own beer & has food but it's closed on Mondays. I wrote a review last year that the breakfast was cold and after a recent couple of visits I've been delighted to find that feedback has been taken on board. I recently recent stayed at the Ozo hotel around the corner and I can confidently say the breakfast at Hotel Lovell is better, both in terms of quality & options available. Plus the staff are always available & friendly - even at 0700am in the morning! Bed was super comfy and the shower also excellent too. The pillows are a little small & hard for my taste, so I have started bringing my own. Currently, lots of little shampoo / body wash are provided in tiny plastic bottles which isn't great from an environmental perspective. However, I did notice a poster in the elevator that they are moving to permanent fixed shampoo / body wash containers in the bathrooms, which is great to see. TV didn't have all the channels available - a number were greyed out and I couldn't get the YouTube connectivity to work, but I didn't have time to watch it that much so not a big deal. One minor problem I have is with guests who smoke around the entrances to the hotel lobby & second tower. This means you get a lungful of disgusting cigarette smoke and discarded butts upon entry, which is not a great welcome. It would be great if there was a smoking area provided away from the entrances which would make the arrival more hospitable. In summary - great location for business trips. For the price you pay, it gets five stars but with a few areas of improvement to be truly excellent.

Report

Month	Average	Reviews
Dec 24	4.4	89
Jan 25	4.2	98
Feb 25	4.1	99
Mar 25	4.2	123
Apr 25	4.3	157
May 25	4.2	159
Jun 25	4.2	168
Jul 25	4.2	190

XO HOTELS AMSTERDAM reviews & trust report

XO HOTELS AMSTERDAM has a positive customer experience.

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Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 393 positive reviews

Top complaintsof 54 negative reviews

How it compares

Reviews

Customer reviews (1,083)

Sehr empfehlenswert!

Clean and nice room, some improvements needed

Beau quartier

XO HOTELS AMSTERDAM FAQ

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Clean and without noise hotel.

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Perfect hotel for our Amsterdam stay!

Big room, excellent location

Perfektes Hotel für ein Amsterdam Sightseeing.

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room was nice but hassle with food and receipts

Good experience

ALL ROUNDER!

Helpful staff

A good hotel

Easy access to tram

Excellente nuit

Everything was good both the staff from…

Hôtel idéalement situé dans…

Does XO Hotels Amsterdam have a restaurant or dining options?

Is XO Hotels Amsterdam suitable for business travelers?

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Does XO Hotels Amsterdam offer airport transportation?

About XO HOTELS AMSTERDAM

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