Simply wonderful
Simply wonderful! Fit-to-fly certificate released in less than 20 minutes. ZoomDoc is the best solution when you are travelling abroad, and you need unexpectedly this kind of certificates Highly recommend

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
Simply wonderful! Fit-to-fly certificate released in less than 20 minutes. ZoomDoc is the best solution when you are travelling abroad, and you need unexpectedly this kind of certificates Highly recommend
Very quick and simple process.
Great service fast efficient and easy to do
Very efficient and fast service
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Easy to follow and very fast delivery of certificate
Fast efficient service, would highly recommend.
I was very impressed with the speed of the service delivery
Absolutely faultless service. We were in an awkward position with a health form that my eldest daughter needed for an Americamp camp counsellor role, which she needed for a visa. Her local GP refused to complete the form and took an age to produce her patient summary record. Thanks to excellent communication from Olivia and Neil at ZoomDoc, we used their service to obtain the letter she needed, within 24 hours. I cannot recommend highly enough.
Perfect experience, very smooth. Great communication
This was a very plain letter that looked like it was written on a Microsoft word program. I requested specific details and I was emailed back they would speak with the Doctor. However, the letter was never updated. No real detail was in the letter describing my situation.
A great service with good communication prompt delivery of certificate
Wonderful customer service and very patient when I was experiencing difficulties uploading evidence to support my application for a medical certificate. Certificate provided did not come through on the same day, but it was a much quicker service than I would have experienced relying on my local GP. I would definitely recommend ZoomDoc to others. Thank you ZoomDoc!
I opted for ZoomDoc Health having been let down by my local doctor who refused to assist with the requirements to support my Visa application. The service provided was exceptional and speedy; with a good website which made it relatively simple to navigate ourselves though the process; and where we struggled or needed reassurance either the FAQs could assist or indeed sending an email received a very quick response. We received exceptional customer service and reduced the stress levels immensely to enable our Visa application to be progressed.
Yes did very well...but for some reason the certificate email would not come through to my email.. Luckily I was able to call zoomdoc and the gentleman who I reached was able to send it through...averting a disaster for me. Thank you Sir
Quick, friendly service with professionals!
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
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