Excellent Service!
Dr. Livingstone did an excellent job and provided swift service to meet my needs.

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
Dr. Livingstone did an excellent job and provided swift service to meet my needs.
Great service and glad to have been able to get my med cert for visa after my doctors refused. Will deffo use zoomdoc again if I need this again.
Thank you for quick response. I would recommend this service and use them again
Pleasantly surprised with this firm. Was expecting a slow response and no value however it was a quick turnaround with the outcome I wanted for a medical note.
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Useless…….
Easy app to use and great customer service. Would recommend anybody.
Faultless service highly recommended
How easy it was to do and how quick
Very easy to use and quick.
I needed a certificate to cruise plus my summary care record signed. My own GP wouldn’t do it so I used Zoomdoc. Great service, very prompt and kept me updated all the time.
Website easy to navigate and use. And the turn around of the medical certificate was amazingly fast. Thankyou....
Satisfied with the service. We ordered both CMP form and Fit to fly certificate which are accepted by Gulf Airlines. Happy customer. Thanks!!
I have to admit that I was not sure about Zoom Doc when I was looking for how can I get a certificate for my son, who became symptomatic with chicken pox once we were overseas. I am glad though that I went with them in the end as they have been nothing but professional and transparent about their service. We got a fit to fly certificate within less than an hour after we submitted the evidence needed. They were also quick to respond when I told them that the airline company (Emirates) needed a filled out MEDIF form too. They also advised me to double check with Emirates if a MEDIF form is needed as from previous experience, they said the certificate should be sufficient. Any other company would have probably just charged me again without advising me of this but Zoom Doc and Olivia were really transparent about this. They were so quick to reply too and when Emirates confirmed that the MEDIF form needed to be filled out, the team was able to email back the completed medif form in less than hour too. Really amazing and I am so thankful for their help. We didn’t run into any problems and we got medical clearance from the Medical Team of Emirates (who, in my opinion, were being inconsistent with their requirements and rules for chicken pox). We were able to get on our flight and we are so thankful to Zoom Doc for being so responsive and helpful to a really stressed out family. Thank you so much to Dr Livingstone, Olivia and the rest of the ZoomDoc team!
Uploading the required information was very straight-forward and the whole process was incredibly fast.
a good company, very quick and all sorted.
Perfect company to deal with everything went Realy well
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
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