Quick efficient serviceProfessional carried out…
Professional company who carried out the task efficiently and quickly. Helpful personnel too.

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
Professional company who carried out the task efficiently and quickly. Helpful personnel too.
Fast, easy, efficient process. Stat to finish was 3 days, still waiting for my GP's response over 2 weeks on.
Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the First disability letter excellent I then wanted another letter with more details a different doctor did it but wouldn't extract particular information from first letter his opinion was to the effect i didn't meet the physical requirements despite me uploading court legal documents of tribunal outcome confirming mobility issue however I could of advised him differently on could letter be worded with He relies on a wheelchair to avoid psychotic episodes of his fear of organ damage Rather than me asking to use " he needs to use a wheelchair " like from first letter I asked for refund because doctor wouldn't change letter wording Refund authorisated then on first letter i asked for refund because how can one doctor agree with me and another not Obviously they can have different opinions but surely with my evidence is not difficult to understand with court judge documents confirming wheelchair use to avoid making pain worse and wearing specially adapted clothes to prevent damage to his organs by raising his arms to then psychotic diagnoses from me genuinely believing internal injuries causing the issues Then another refund authorisated and they claim it was a oversight only after i asked for refund and challenged them on doctor opinion and claim there unable to confirm my limited mobility as I need to see them face to face as if the evidence I sent them was insufficient a legal binding court tribunal document like first doctor would not of issued first letter otherwise second doctor claim I needed scans with proof when its a psychotic disorder lol obviously not to me it's not Never less excellent company my situation is unusual but not difficult to understand somatic delusions can Effect mobility nothing needs to be proved on scans like one doctor said And for Gigi Francois shes lovely but did avoid answering the phone in my opinion because i tested it with different numbers and she appeared on one call she couldn't wait to get off phone from me however I will say it might of come across with me complaining unpleasant even though I was not hostile or rude in any way shape or form I was just simply being assertive Thank you zoomdoc I would be happy to deal with you again 😊 Respone from zoomdoc regarding my review they was unable to provide me with letters when they already issued them lol and only cancelled them on my request I've used another service and got exactly what I wanted Cheers
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Easy process quick and efficient
They have been absolutely amazing helping me get all the documentation and doctors information necessary for an insurance claim I made when my baby fell ill. I’ve been speaking with GiGi and she’s has liaised with the medical team to get anything else I needed with no extra charge!! Simply AMAZING!! You’ve helped my little family more than you know, thank you, thank you, thank you ❤️
Outstanding Visa Support Service My partner and I used ZoomDoc Health for our visa medical documentation while abroad, and the experience was seamless. We reached out and were promptly guided through the required paperwork. After uploading our documents in the morning, the process was completed the same day. The team was responsive, attentive, and answered all our questions clearly. The website discount was a welcome bonus. I highly recommend their efficient and reliable service. Thank you to the entire team.
I was very impressed with how quick and easy it was to use this service- we needed a fit to fly letter for my child following chickenpox and we received the letter within an hour of uploading our video- really valuable service and would definitely use again.
Quick and efficient helped me though the process very impressed Thank you
Very simple process. Clear instructions on how to order and pay followed by a series of simple yet essential questions concerning health which allows the ZoomDoc doctors to make an accurate assessment of health as required. The certificate arrived within 3 days from start to finish with an online confirmation of completion within a few hours. I would highly recommend this organisation and service.
Great team zoomDoc health
Easy, speedy and efficient. Ensure you have all the documents in place, ready to upload, before applying for a certificate.
Web site very user friendly and with helpful examples would recommend to anyone wishing to obtain doctors certificate. Was easier Thant my own doctors who are not registered with the FCDO Many thanks Yvonne
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
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