Excellent experience sorting letter…
Excellent experience sorting letter wording

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
Excellent experience sorting letter wording
Very efficient and speedy response
Provided correct documentation to enable us to fly. Original contact was very good however r webpahe very difficult to follow and it was necessary to contact by phone to complete application Contact on the phone was exceptional.
Clear and helpful website; quick turnaround, professional follow up
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The level of customer service with virtually instantaneous replies to queries. Plus they are open and transparent with pricing including giving me a refund when I overpaid (which I dont think I did!).
The registration process was a bit long because if you don’t have everything you need ready, you will have to start all over again but once you uploaded everything and submitted, it doesn’t take longer than 15 minutes to receive the certificate, at least that’s how it worked in our case 😊, which gave us peace of mind. I highly recommend 🤗
Very efficient and provided the results well within their published time frame. Highly recommended.
I found the procedure straight forward, with no issues
Very speedy process. The only drawback was not being advised at the outset about all the information needed to complete the online process and I only found out as I went through the steps. This meant I had to stop and secure a medical summary from my GP then return to the online form which I had to start from the beginning as there is no save option. However, once this was done it was very quick and easy.
What a service they were absolutely brilliant reasured me and very easy instructions would recommend to everyone and shall be putting on YouTube. Keep up the fantastic work
Gigi at support desk was invaluable. She really helped move things along and it was so nice to have a person at the other end to actually converse with.
Very fast service, and providing details quick and easy
This service was great, we received our fit to fly within 12 mins of submitting the information. really put our minds at rest and could enjoy the rest of the holiday!
Quick and efficient The form was easy to fill in and the wee video upload worked well. The team were then able to quickly issue my my certificate.
We needed a ‘Fit to fly’ certificate for our young son who had come down with chickenpox whilst on holiday. We were being pushed to leave it until the last minute by local clinics and instead used ZoomDoc 48hrs before our flight home. We followed the really simple process of uploading a video and had a certificate returned within ten minutes, meaning not only were we safe to fly, but we could enjoy the last two days of our holiday and take our son out of isolation. It was worth every penny! Thank you.
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
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