The test took about 3 weeks to come in…
The test took about 3 weeks to come in and they were missing all of the equipment required to draw blood. Seems like something was a bit rushed…

Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues. Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
Allergy Test receives high praise for its customer service, with many reviewers highlighting the helpfulness and responsiveness of staff members like Shawn, Terry, and Jordan. Consumers appreciate the efficient live chat support, noting that their questions are answered quickly and thoroughly.
However, there are significant concerns regarding the testing process, with several customers reporting they never received their tests or results, leading to frustration. Additionally, some users question the accuracy of the tests, citing discrepancies between their results and other medical evaluations. While the service aspect is consistently rated as excellent, the issues with test delivery and reliability tarnish the overall experience. Overall, the sentiment is mixed, with a notable portion of customers expressing dissatisfaction despite the strong service support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 732 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 24 |
| Sep 24 | 3.9 | 34 |
| Oct 24 | 3.9 | 40 |
| Nov 24 | 4.3 | 27 |
| Dec 24 | 3.2 | 41 |
| Jan 25 | 4.6 | 30 |
| Feb 25 | 4.5 | 13 |
| Mar 25 | 4.1 | 20 |
| Apr 25 | 3.8 | 17 |
| May 25 | 4.0 | 18 |
| Jun 25 | 4.2 | 20 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Kai was very helpful with the questions I had regarding my test kit”
“Never received our tests”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +2% | 732 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Allergy Test is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.9).
500 reviews of Allergy Test. Filter by what matters to you.
The test took about 3 weeks to come in and they were missing all of the equipment required to draw blood. Seems like something was a bit rushed…
I was getting an activation issue and tried the online chat service. I got a response immediately and spoke with Jesse and he was able to assist and fix my activation issue within a few minutes.
posted test 13/5/24 received email that you received 31/05/24 ?????? please don't blame the mail.!!!!
Did not realise it would take so long to get results. Im still waiting a couple off weeks
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I want my money back. I never received the tests I ordered.
Half of my couples order was missing and there were no alcohol wipes or lancets in either kit (supposedly these items are being sent) but it seems there is a pretty big quality control issue here. It makes me highly question if my results will even be accurate.
I paid for express processing. That was three weeks ago. No email to say my sample was received. Search function on website not working. I got through to chat last week and they said to wait another week. It’s not working this week. Samples are tested in England. Chat suggested that delays happen with customs due to brexit but this wait is unacceptable **update 6/06/24 - still no contact from allergytestireland.ie. I know I have been scammed. I have proof of delivery of my sample as I registered the envelope. No chat function on website, no email to contact. Search function on website not working. Looking into how to take this further. If someone from this company reads this, I want a refund now! I will not take this lying down! **
I have not received my blood kit that I ordered and paid for over two weeks ago. Immediately I am doubting the quality and reputation of the company. June 7 and you have my proper information- I have still not received my kit. Is This company not reputable? Have I been scammed? No one will respond to my question anymore? It took over a month the get kit delivered to Canada.
We did not get the codes and have asked a few times with no response. Cannot do test until get codes. No one will get back to us
Had some missing items from my kit, reached out to Jesse in the chat and they were able to get me my items sent asap. Jesse needs two pats on the back for being so great!
Kai was wonderful, knowledgeable and fast in dealing with my questions. Couldn't recommend the customer service more. Brilliant.
Just been chatting to Jesse, who has been great in answering all my questions, and my girlfriends questions too. Very helpful, responded very quickly during the chat and was very clear with his answers. Once again Jesse, thanks for your time and the chat.
I had an issue with the contents of my test and I was assisted by Rowan. She was very helpful in regards to my situation. She quickly took care of it. Happy customer 😊
I've used this company's services many times over the years. I like the hair test for it's ease of use for babies and kids, but the blood spot tests are also good. Thanks, Allergy Test, for great accessibility to manage our health without having to go to a middleman. :)
Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues. Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
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