Although there were a few dramas on my…
Although there were a few dramas on my couple of orders, I still have to say Jordan is very patient and professionally helped a lot to solve each problems I had. Thank you.

Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues. Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
Allergy Test receives high praise for its customer service, with many reviewers highlighting the helpfulness and responsiveness of staff members like Shawn, Terry, and Jordan. Consumers appreciate the efficient live chat support, noting that their questions are answered quickly and thoroughly.
However, there are significant concerns regarding the testing process, with several customers reporting they never received their tests or results, leading to frustration. Additionally, some users question the accuracy of the tests, citing discrepancies between their results and other medical evaluations. While the service aspect is consistently rated as excellent, the issues with test delivery and reliability tarnish the overall experience. Overall, the sentiment is mixed, with a notable portion of customers expressing dissatisfaction despite the strong service support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 732 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 24 |
| Sep 24 | 3.9 | 34 |
| Oct 24 | 3.9 | 40 |
| Nov 24 | 4.3 | 27 |
| Dec 24 | 3.2 | 41 |
| Jan 25 | 4.6 | 30 |
| Feb 25 | 4.5 | 13 |
| Mar 25 | 4.1 | 20 |
| Apr 25 | 3.8 | 17 |
| May 25 | 4.0 | 18 |
| Jun 25 | 4.2 | 20 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Kai was very helpful with the questions I had regarding my test kit”
“Never received our tests”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +2% | 732 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Allergy Test is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.9).
500 reviews of Allergy Test. Filter by what matters to you.
Although there were a few dramas on my couple of orders, I still have to say Jordan is very patient and professionally helped a lot to solve each problems I had. Thank you.
Rowan was very helpful in the live chat. He was able to verify that our hair samples had been received and when we could expect an email with our results. Very easy and quick process!
Very helpful chat line, spoke with Casey, she was polite and answered all of my questions in regards to my recent results. On another note, I have ordered twice with Allergy Australia and both times I had to follow up on the results. Had been told they were ready and emailed. But I checked email and junk box and I had never received. Not sure why that is… Overall, happy with the testing :)
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Tank you Blake very helpful and very nice to help with my order
Did not received
He was very helpful
Sensitivities are NOT the same as allergies. Make sure your testing is done in the USA. I sent a hair sample, and after a month, found out it goes to London. After six weeks I found out the sample made it to the lab, but the lab lost it. Scam. I’m out good money and have no results. Just make sure you know where your samples go.
Virtual chat Casey was very quick and answers my questions
1 * because I havnt received my results yet.
Very helpful chat line, spoke with Casey, she was polite and answered all of my questions in regards to my recent results. Very happy with the tests and some interesting information was gathered about my health. Just one thing is the process took around 6 weeks from ordering to receiving results, thats ok but maybe this should be noted on the web page somewhere.
Blake was very helpful, quick to respond and sorted my issue immediately.... thanks Blake
Excellent service any questions the live chat is always there and very quick responses. Blake was extremely helpful with chasing my test.
I have completed the test, sent it away 8 days ago but not received the results!
Blake was easy to work with, prompt responses and very helpful! Thanks Blake :)
Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues. Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
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