Eigentlich alles recht gut ausser die…
Eigentlich alles recht gut ausser die versandkosten in die Schweiz find ich zu teuer

AUTODOC - Schweiz is a leading online platform specializing in the sale of automotive parts and accessories. The company provides a comprehensive range of products suitable for various vehicle makes and models, catering to both individual consumers and automotive professionals. With a user-friendly interface, AUTODOC allows customers to easily search for and purchase high-quality car parts, ensuring timely delivery and competitive pricing. The target market for AUTODOC includes car owners looking to maintain or repair their vehicles, as well as garages and workshops seeking reliable parts for their services. By offering an extensive catalog of automotive components, the company aims to meet the diverse needs of its customers while ensuring they have access to the necessary tools for vehicle upkeep. The domain auto-doc.ch serves as the primary online storefront, facilitating convenient shopping experiences for users across Switzerland.
AUTODOC in Switzerland receives a predominantly positive reception, with many customers praising the fast delivery and quality of products. Reviewers frequently highlight the "super schnelle Lieferung" and "faire Preise," indicating satisfaction with both speed and pricing.
However, some consumers express frustration over long delivery times and issues with customer service, noting that internal processes can be slow and that staff may lack product knowledge. While many appreciate the quality of the parts and the professionalism of the service, there are critical voices who mention poor experiences, including warranty concerns and high shipping costs. Overall, despite some complaints, the majority of feedback reflects a positive sentiment towards AUTODOC, particularly for its efficiency and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 818 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 49 |
| Sep 24 | 4.8 | 39 |
| Oct 24 | 4.3 | 51 |
| Nov 24 | 4.1 | 40 |
| Dec 24 | 4.0 | 27 |
| Jan 25 | 4.5 | 38 |
| Feb 25 | 4.5 | 64 |
| Mar 25 | 4.5 | 82 |
| Apr 25 | 4.5 | 74 |
| May 25 | 4.6 | 71 |
| Jun 25 | 4.5 | 60 |
| Jul 25 | 4.2 | 38 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Objet : Remerciements pour votre professionnalisme et votre qualité de service Madame, Monsieur, Je tiens à vous ad...”
“Commandé une vitre de rétroviseur, coût 12 frs la vitre 20 frs de livraison, ok pour moi , la vitre arrive et ce n’es...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.3 out of 5 (fair) | +3% | 818 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: AUTODOC - Schweiz is #3 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.7).
500 reviews of AUTODOC - Schweiz. Filter by what matters to you.
Eigentlich alles recht gut ausser die versandkosten in die Schweiz find ich zu teuer
Lieferung sehr schnell erhalten, Wasserpumpe passt wie beschrieben und funktioniert einwandfrei. Ventilator aus Alu, gute Qualität! Leider wurde die Entlüftungsschraube mit rotem Locktide fixiert! Die Entlüftungsschraube sitzt am höchsten Punkt der Wasserpumpe und dient dazu geöffnet zu werden während man das Kühlwasser einfüllt damit die Luft entweichen kann. Dies ist ein sehr grosser Minuspunkt, es ist ein sehr grosser Arbeitsaufwand das System zu entlüften wenn sich die Entlüftungschraube nicht öffnen lässt. Bitte geben Sie das so an die Produktion weiter.
Preise und Lieferung sehr gut
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Satisfait des produits
Alles hat zur vollen Zufriedenheit geklappt. Gerne wieder.
Top Merci pour votre travail professionnel
Qualitative Teile und Solide Presen
Très Bien !!!! Je vais recommander !!!
J'ai tout commandé et reçu en une semaine. Merci
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Du bist eine 10
Günstige aber hochwertige teile. Schnelle Lieferung.
Kein einziges mal das falsche Ersatzteil geliefert bekommen , immer tip top und auch allfällige Rückvergütungen waren immer bestens! Danke
Super schnelle Lieferung
Ich bin mit der Logik der Versandkosten nicht immer einverstanden. Ansonsten war die Kundenbetreuung (Anna) perfekt und die gekauften Teile entsprachen der Bestellung.
Es war alles gut so wie auch zitlich her,ich bin zufrieden mit Auto Doc
Die Dauer der Lieferungen der Bestellungen wurden in letzter Zeit besser (früher fast ca. 10 Tage für eine Lieferung in die Schweiz..jetzt 5 bis 6 Tage)! Schön wäre es, wenn man nach absenden der Bestellung im Onlineshop noch nach ca. 12 Stunden noch etwas dazufügen könnte....falls man noch etwas vergessen hat!!
Alle Teile falsch geliefert
AUTODOC - Schweiz is a leading online platform specializing in the sale of automotive parts and accessories. The company provides a comprehensive range of products suitable for various vehicle makes and models, catering to both individual consumers and automotive professionals. With a user-friendly interface, AUTODOC allows customers to easily search for and purchase high-quality car parts, ensuring timely delivery and competitive pricing. The target market for AUTODOC includes car owners looking to maintain or repair their vehicles, as well as garages and workshops seeking reliable parts for their services. By offering an extensive catalog of automotive components, the company aims to meet the diverse needs of its customers while ensuring they have access to the necessary tools for vehicle upkeep. The domain auto-doc.ch serves as the primary online storefront, facilitating convenient shopping experiences for users across Switzerland.
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