Merci pour la livraison rapide et…
Merci pour la livraison rapide et soignée.

AUTODOC - Schweiz is a leading online platform specializing in the sale of automotive parts and accessories. The company provides a comprehensive range of products suitable for various vehicle makes and models, catering to both individual consumers and automotive professionals. With a user-friendly interface, AUTODOC allows customers to easily search for and purchase high-quality car parts, ensuring timely delivery and competitive pricing. The target market for AUTODOC includes car owners looking to maintain or repair their vehicles, as well as garages and workshops seeking reliable parts for their services. By offering an extensive catalog of automotive components, the company aims to meet the diverse needs of its customers while ensuring they have access to the necessary tools for vehicle upkeep. The domain auto-doc.ch serves as the primary online storefront, facilitating convenient shopping experiences for users across Switzerland.
AUTODOC in Switzerland receives a predominantly positive reception, with many customers praising the fast delivery and quality of products. Reviewers frequently highlight the "super schnelle Lieferung" and "faire Preise," indicating satisfaction with both speed and pricing.
However, some consumers express frustration over long delivery times and issues with customer service, noting that internal processes can be slow and that staff may lack product knowledge. While many appreciate the quality of the parts and the professionalism of the service, there are critical voices who mention poor experiences, including warranty concerns and high shipping costs. Overall, despite some complaints, the majority of feedback reflects a positive sentiment towards AUTODOC, particularly for its efficiency and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 818 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 49 |
| Sep 24 | 4.8 | 39 |
| Oct 24 | 4.3 | 51 |
| Nov 24 | 4.1 | 40 |
| Dec 24 | 4.0 | 27 |
| Jan 25 | 4.5 | 38 |
| Feb 25 | 4.5 | 64 |
| Mar 25 | 4.5 | 82 |
| Apr 25 | 4.5 | 74 |
| May 25 | 4.6 | 71 |
| Jun 25 | 4.5 | 60 |
| Jul 25 | 4.2 | 38 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Objet : Remerciements pour votre professionnalisme et votre qualité de service Madame, Monsieur, Je tiens à vous ad...”
“Commandé une vitre de rétroviseur, coût 12 frs la vitre 20 frs de livraison, ok pour moi , la vitre arrive et ce n’es...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.3 out of 5 (fair) | +3% | 818 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: AUTODOC - Schweiz is #3 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.7).
500 reviews of AUTODOC - Schweiz. Filter by what matters to you.
Merci pour la livraison rapide et soignée.
Gut für alles 💪💪💪💪
Nur Gute Erfahrungen
Nothing but a scam. I ordered a part that their site are compatible with my car, even gave them my VIN, they said it is ok, guess what? part didn't fit at all. So I paid transport for a part that is useless, then to return it I paid again the same transport fee, so now I'm out of pocket almost the entire part's sum. But it gets worse, I waited 2 weeks then contacted support of where is my return, they said it is in the warehouse and I will be refunded in 14 days, one week later in my mail box the package I sent was returned, reason the return address is wrong... return address that they sent me and clearly the german post tried several times because there are 7 stickers from them with trying. So for a 50 euro part that is not worth anything to me I paid around 40 euros in transport to have it sent back. It's the worse parts site I ever used, competition is always free of transport and knows what parts to send, never again
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Prompte Lieferung Teil passt genau
Alles super Danke
The product didn’t fit my car, so I initiated a return but got no response. After leaving a negative Trustpilot review, the company contacted me for order details, but then went silent again. I updated my review, and they reached out once more — this time, they were very helpful. I successfully returned the product and received a full refund. Wish the process had worked smoothly from the start.
Estou muito contente rapidez material sempre correto.👍
Die Buchhaltung unterschlägt mein Geld obwohl ich am 14.2 das Geld überwiesen und nachgewiesen habe,sieht das Personal auf dem PC den Geldeingang aber mir wird gesagt das Geld sei nicht eingegangen.Ich fordere unverzüglich die schwarzen Schafe auszusortieren.Auftrag;131444958
Genau es ist günstiger Zufrieden
Top Ware,Top Auswahl,Top Preisleistung.
Sempre con la piena soddisfazione!
Ich hab Zündkerzen bestellt für mein auto alle Fahrzeugdaten waren korrekt aber die Zündkerzen Pasten nicht ,wenn schon alle Fahrzeugdaten gefragt werden müssen auch die Sachen passen die man bestellt ich hab sie nicht zurück Geschickt weil die post Zuviel gekostet hätte.
Gute Ware, gute Preise, schnelle Lieferung.
Schnelle versand und gute kuslitet danke
nur dass bestens bis bald 1000x danke
gute Verfügbarkeit und relativ schnelle Lieferung
AUTODOC - Schweiz is a leading online platform specializing in the sale of automotive parts and accessories. The company provides a comprehensive range of products suitable for various vehicle makes and models, catering to both individual consumers and automotive professionals. With a user-friendly interface, AUTODOC allows customers to easily search for and purchase high-quality car parts, ensuring timely delivery and competitive pricing. The target market for AUTODOC includes car owners looking to maintain or repair their vehicles, as well as garages and workshops seeking reliable parts for their services. By offering an extensive catalog of automotive components, the company aims to meet the diverse needs of its customers while ensuring they have access to the necessary tools for vehicle upkeep. The domain auto-doc.ch serves as the primary online storefront, facilitating convenient shopping experiences for users across Switzerland.
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