Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.1	88	100%	+1.8	● Low

2.1 / 5 overall

88 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2025.

Last 3 months: 3.6▲ 1.8
12-month avg: 2.5
All-time: 2.1
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Taxi Services.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Booking	Delivery	Trend	Reviews
Beniconnect Travel AgencyThis company	2.1 out of 5 (poor)	100 out of 100	2.3 out of 5 (poor)	2.0 out of 5 (poor)	1.4 out of 5 (poor)	+12%	88
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	4.6 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	—	—	1,000
Marcaria.com	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	—	0%	1,000
Tesla	1.9 out of 5 (poor)	100 out of 100	1.7 out of 5 (poor)	1.0 out of 5 (poor)	1.2 out of 5 (poor)	—	1,000

Bottom line: Beniconnect Travel Agency is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 1.4).

Reviews

88 reviews of Beniconnect Travel Agency. Filter by what matters to you.

2.1ⓘ

Customer reviews (88)

0 reviews in the last 12 months

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Tracey Jones

1 review

Apr 5, 2024

What a great speedy pick up

What a great speedy pick up . Comfortable clean coach .Departure pick up was fantastic spot on time no messing . Have used them 5 times now never use any one else .Tracey Jones

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paul lovering

1 review

Apr 2, 2024

Do Not Use This Company !!!

Do Not Use This Company !!!! On picking us up for our return journey to the airport we where picked early and just as well !! We paid for the speedy transfer which would have been fine other than the driver didn’t know how to get to the airport. She passed the cut off three times and then asked for help from my partner and I. We did this and arrived at the airport 30 mins later for our check in even although we got picked up 3 and a bit hours before we had to be in the airport. On arrival the lady driver jumped out this minivan and pulled at my case three or four times as the cases had moved and it was jammed. I asked her to leave it till I moved other cars to free mine, however she pulled it again ripping the case right down the middle against some sort of tool kit stored in the boot. She apologised instantly and advised I just call the company when home and explain what had happened and she would do the same. We were now late for our flight so ran in and had to put thick tape on the case after getting it from jet 2 just to make it home with our clothes in tact. When home I contacted the company with immediate effect and waited days and days for a reply so I emailed them again to which I received my reply from a manager Allan. He stated it took them so long to reply as it was a third party they had hired to do this journey and that the driver said it was me who ripped the case !! I explained if this was the case I wouldn’t have wasted my time, however once again no help with this. Allan then suggested I just claim your insurance pushing it back to me and avoiding taking any responsibly !!! In summary Late For Our Flight As Driver Didn’t Know How To Get To Alicante Airport From Benidorm !!! Ripped My Case !!! No Responsibility Taken !!! Awful !! There Are Loads Of Other Companies Use Someone Else !! Avoid This Stress !!!

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Month	Average	Reviews
Oct 24	1.0	1
Nov 24	3.2	5
Dec 24	1.0	2
Jan 25	3.0	4
Feb 25	1.0	1
Mar 25	2.0	4
Apr 25	1.3	4
May 25	5.0	1
Jun 25	1.0	1
Jul 25	3.0	2
Aug 25	3.5	2
Sep 25	5.0	1

Beniconnect Travel Agency reviews & trust report

Beniconnect Travel Agency has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 23 positive reviews

Top complaintsof 64 negative reviews

How it compares

Reviews

Customer reviews (88)

What a great speedy pick up

Do Not Use This Company !!!

Alternatives to Beniconnect Travel Agency

BJS Home Delivery

DB Schenker Sverige

Marcaria.com

Tesla

Gruppo Autotorino

Car Mats UK

The CrowdTrust Experience⭐

Me dejaron tirada ,sin esperarnos

****AVOID AVOID AVOID****

Unreliable/Poco fiable and No customer service

Beniconnect , una PORQUERIA

Been scammed don’t book

Avoid at all costs

Have used Beniconnect 4 times now

Very very poor service, do not recommend

Problems with arrivals, departures, information

Dropped us of at the wrong hotel the…

Tendrán que actualizarse a otros países europeos en amor a los animales

Shocking experience both ways

Excellent service again

Terrible customer service

Left stranded due to flight delay

Stressful drop off

If I could give them 0 stars I would

Poor both out and back

About Beniconnect Travel Agency

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