Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
Brad Teal Real Estate has a positive customer experience.
Brad Teal Real Estate receives overwhelmingly positive feedback, with many reviewers praising the professionalism and responsiveness of their team. Customers highlight the exceptional service provided by agents like Maxine and Alex, noting their prompt communication and dedication to helping clients achieve their property goals.
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Reviewers appreciate the knowledgeable and approachable nature of Brad Teal himself, reinforcing the agency's reputation in the area. However, a small number of negative reviews express dissatisfaction with specific agents, citing unprofessional behavior and unmet expectations during the selling process. Despite these criticisms, the majority of experiences shared are highly favorable, showcasing a commitment to customer satisfaction. Overall, Brad Teal Real Estate is regarded as a reliable choice for property management and sales.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
—
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2024.
Last 3 months
1.0
12-month avg
3.7
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
2
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 475 positive reviews
Professionalism33%
159 mentions
Prices & value23%
108 mentions
Customer service22%
104 mentions
Fast & efficient18%
87 mentions
“Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and bri...”
On “Professionalism” · May 9, 2024
Top complaintsof 23 negative reviews
Customer service39%
9 mentions
Payment issues26%
6 mentions
Response time22%
5 mentions
Communication22%
5 mentions
“Brad Teal should not be in customer service”
On “Customer service” · Dec 19, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Our initial contact was with Marisa from your Essendon office, she was warm, friendly and knew exactly who to direct our query to over the phone. She was very willing to help with our enquiry and went over and above in your approach. This was promptly followed up by Michelle from your Pascoe Vale office, Michelle too was friendly, organised and knowledgeable of the area, we look forward to listing our property soon with Brad Teal.
I thought your rep Julie Gloster was great. She was accomodating, honest and friendly .Nothing was too much to ask and she made the process very easy.
Thank you Julie!
Carmel Perry
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We met Trish when we were looking to purchase our first home. Trish is highly experienced, professional, very caring and extremely helpful. She made the whole experience easy and was always able to assist or provide guidance on processes where required. If you want an agent who goes above and beyond consistently then you have to go with Trish. We would highly recommend her as she made our transaction all so painless and easy!
In 2019 we used Trish Di Vito and Brad Teal Real Estate to sell a number of apartments for us. Initially they were only contracted to sell one, however it was evident from our first sale the Trish and the team were going to be engaged to sell all our current stock. Working with Brad Teal it was clear that had a great understanding of the market, they were passionate about selling, the communication was clear and honest regarding current leads and Trish had a great ability to assist us in obtaining a sale. This is highlighted by her work ethic to complete our final sale on Christmas eve. I would have no hesitation in recommending Trish and Brad Teal for all your property sales and management needs.
Brad Teal and Brett Robinson handled the sale of our late mother's house with great honesty and integrity. They indicated what was necessary to ensure a speedy sale and maintained constant contact by informing us of the reaction after each inspection. From the beginning they informed us of all the costs together with their very reasonable commission. Even when the auction failed to attract a bid, they managed to find a potential customer in the crowd, keeping us appraised of the negotiations. Although this customer was unable to reach our price, they continued with more inspections until the residence was eventually sold, two weeks after the date of the auction. Since then, they have continued to maintain contact and no doubt this will continue up to the settlement date.
I appreciated the initial contact with Matthew and the prompt manner in which our property viewing was organised. I was a little concerned that after our offer was accepted and the contract of sale was signed that the property was not marked as sold on the web sites and the board a bit earlier. Only other concern was that on our pre settlement inspection the agent (not Matthew) seemed more concerned about the vendor’s cat escaping than assisting us going through the inspection process. However I must say Matthew was excellent throughout the sale process in keeping us informed, and with his suggestions such as the building inspection, etc.
Our experienced with Rodney have been very good as he is very honest and realistic when appraising your property and then delivers at sale time.
We thank him and the rest of the staff at Brad Teal.
Thank you to all
Joe and Julie Watkins
Whilst we had a fantastic experience with the Brad Teal team, we did not understand the intent of the full team walk through in the initial stages of our sale as most sale staff didn’t seem to be interested in our home!
I had not sold a property before and was quite overwhelmed. I met with Craig Teal and Brad Best in the Gisborne Office. They guided me through the property selling process and explained everything, I was able to ask questions and reassured about my concerns and circumstances.
Brad Best continued with the management of my sale, I was kept well informed via phone calls, text messages and emails at regular intervals.
My property was presented very well with great pictures, an accurate floor and garden plan and a lovely description.
A big board was out the front, and open days, private viewings were arranged.
Brad negotiated a great sale price, more than I expected, I am very happy.
GOOD JOB Brad Best
We have been working with Jessica in releasing our unit - she has been outstanding and has secured a lease in 4-6 weeks during the Christmas period. Jessica is extremely thorough, professional and committed and we have been thrilled with her hard work during the process - she is a big reason we will be staying with Brad Teal over the long term. Well done Jessica and the team.
I was provided with the incorrect email address when I phoned to email my notice to vacate and so need to pay an extra months rent. When trying to contest this, my partner was hung up on and we were threatened with having money taken from our bond, which is a breach of the tenancies act despite my offering to pay the remaining rent. My partner was also hung up on when he tried to explain the situation as well.
In addition, when trying to change bank accounts at the beginning of the year, another month's rent was taken from the old account instead of the new one, causing an overdraft of over $700. I hope in the future their staff do not mislead and make the same mistakes with others as the experience I have had with them over the past two years has been unprofessional.
A very positive experience. Anthony was reliable, honest and professional and guided me through the process of selling. I would highly recommend him and the services of Brad Teal Real Estate.
Scott & Matt have been very professional and helpful through out the opens, lead up to the auction and of course the auction itself answering any questions that we had regarding the contract! Well done you two... keep up the good work!
Hope see you at another open ... soon..ish! ;)
Ursula is amazing to deal with. She was always looking for “our” new home. Contacting us with new properties came up, making time to gain access for us.
Would highly recommend her.
We are very happy with our agents Noel and Lara from Brad Teal.
This is the second time we have used Brad Teal Real Estate and we have found them to very professional when dealing with us.
They were always realistic when quoting the market place, kept us up to date, punctual and followed thru on all both requested and required during the selling process.
Suzanne and John
Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.