Exceptional leasing agent
Jessica is friendly, polite and works hard to secure a great tenant. She is very prompt with returning calls and emails. I am grateful for her help in leasing my property.

Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords. The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
Brad Teal Real Estate receives overwhelmingly positive feedback, with many reviewers praising the professionalism and responsiveness of their team. Customers highlight the exceptional service provided by agents like Maxine and Alex, noting their prompt communication and dedication to helping clients achieve their property goals.
Reviewers appreciate the knowledgeable and approachable nature of Brad Teal himself, reinforcing the agency's reputation in the area. However, a small number of negative reviews express dissatisfaction with specific agents, citing unprofessional behavior and unmet expectations during the selling process. Despite these criticisms, the majority of experiences shared are highly favorable, showcasing a commitment to customer satisfaction. Overall, Brad Teal Real Estate is regarded as a reliable choice for property management and sales.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 2 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and bri...”
“Brad Teal should not be in customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Brad Teal Real Estate is #1 of 5 on overall rating in this group.
500 reviews of Brad Teal Real Estate. Filter by what matters to you.
Jessica is friendly, polite and works hard to secure a great tenant. She is very prompt with returning calls and emails. I am grateful for her help in leasing my property.
I've signed up recently as a new tenant with Brad Teal and it was a very good experience. Once I was approved, all the information was provided fairly quickly, and everything was dealt with without any hassle. The Leasing Manager, Jessica Janus was also very pleasant to deal with.
Did a great job - couple of small problems but overall great result for us
Quick and reliable service.
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Really enjoyed dealing with Jessica from the beginning of enquiry of the rental property to hand over.. thanks so much..
Jessica Janus is the best agent I ever met. As easy as that
Jessica was very helpful throughout the whole rental process. Thank you very much!
You've been absolutely amazing from open day to auction day. Made the whole process extremely easy to deal with. Your friendly, helpful and professional nature is second to none. The fact that you were willing to assist on a Sunday proved how professional you really are. I'm over the moon with my purchase and thank you for making it a wonderful experience. Keep up the good work.
Emily Stuart and Sarah Moloney are wonderful. They take care of my rental like it is their own home. Sarah took care of my delicate situation of having had a tenant not paying rent. She took care of the eviction with the tenant professionally and efficiently. Her due diligence protected my property from the new COVID legislation change protecting defaulting tenants from moving out. She has also been able to retrieve most of the rent owed saving my time and money as I didn't have to contact the insurance company. Once the property was back in the market, Emily kept me updated every step of the way, calling me each time an inspection was booked and following up on rental history checks. I can't thank Emily enough for her professionalism and perseverance to find a suitable tenant. It has been a bumpy semester but thanks to Sarah and Emily I am very pleased with the great outcome.
Agent was courteous. Agent was doing prompt follow up until an offer was made and accepted. Subsequent to acceptance, we needed to do multiple follow ups to get basic information. For better rating, please improve your response times - you are capable as we discovered prior to offer being made.
Thank you Lachlan, and the Brad Teal Sunbury team, for the professionalism and guidance which you provided to me during the search and purchase of my first home. Your informed guidance throughout the purchasing process allowed for a smooth and hassle free home buying experience. The private viewings you offered during the Covid lockdown period were very much appreciated and ensured that I was able to continue my search and secure the purchase of my ideal home. Thank you, especially Lachlan, for your time and effort. I would happily recommend your services to all I know.
We would like to sincerely thank Brad Best and his team at Brad Teal Real Estate in Gisborne on the recent sale of our property. We sold in 3 days with a great outcome even though it was amid the Covid-19 pandemic. We would highly recommend Brad Best and his team to anyone wishing to sell or purchase a property. Brad was extremely professional and is very dedicated in his work ethics. He has a great sense of humor and was a pleasure to deal with. Jenny & Norm Christopherson
- Professional approach - Attention on purchaser's demand - Excellent cooperation between Sales and Rent team - Prompt reaction
Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords. The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
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