Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
Brad Teal Real Estate has a positive customer experience.
Brad Teal Real Estate receives overwhelmingly positive feedback, with many reviewers praising the professionalism and responsiveness of their team. Customers highlight the exceptional service provided by agents like Maxine and Alex, noting their prompt communication and dedication to helping clients achieve their property goals.
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Reviewers appreciate the knowledgeable and approachable nature of Brad Teal himself, reinforcing the agency's reputation in the area. However, a small number of negative reviews express dissatisfaction with specific agents, citing unprofessional behavior and unmet expectations during the selling process. Despite these criticisms, the majority of experiences shared are highly favorable, showcasing a commitment to customer satisfaction. Overall, Brad Teal Real Estate is regarded as a reliable choice for property management and sales.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
—
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2024.
Last 3 months
1.0
12-month avg
3.7
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
2
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 475 positive reviews
Professionalism33%
159 mentions
Prices & value23%
108 mentions
Customer service22%
104 mentions
Fast & efficient18%
87 mentions
“Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and bri...”
On “Professionalism” · May 9, 2024
Top complaintsof 23 negative reviews
Customer service39%
9 mentions
Payment issues26%
6 mentions
Response time22%
5 mentions
Communication22%
5 mentions
“Brad Teal should not be in customer service”
On “Customer service” · Dec 19, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
We spoke to a number of real estate companies before choosing Julie Gloster and Brad Best at Brad Teal Gisborne to sell our property.
A great mix of local expertise and an obvious well-proven sales structure that has been established throughout the company.
Great advice from start to finish.
Highly recommended!
Thanks Brent!
Brent was very helpful throughout the process of purchasing my first property. His communication was excellent and he was very accommodating with all requests. A pleasure to work with.
Brad Teal Real Estate were a wonderful agency to work with in selling my home and I highly recommend them. Brett Robinson and Brad Teal provided expert advice, honesty and transparency throughout the entire campaign. We concluded our campaign with a wonderful result and it is all thanks to Brad Teal Real Estate.
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Lara and Louis did an exceptional job selling the property. Their communication was outstanding keeping me informed every step of the way, which allow us to make an informed decision on auction day. Thank you Brad Teal team.
The worst real estate agents ever. I was a tenant with their rental team in Caroline Springs back in 2017. Our ongoing agent was Julie Fongsavanh and she was lovely. For all her inspections, the landlord was attending inspecting the standard of the property and was happy throughout. However once we decided to move out, things started spiraling especially when it came to bond. Julie was suddenly taken out of our property and this other agent Tanesha Richter started handling our moving out affairs. She was very hostile and constantly bullied us, making up so many unrealistic allegations regarding the standard of the property. According to her, all the wear and tear of the property were our problem. We were extremely mentally drained and this went for nearly 3 weeks. We then had to suddenly go overseas to attend to a sick family member, therefore we did not have time to go through this dispute over and over again. Hence we were compelled to let go the full bond. Once this was done, they stopped all the harassment and bullying. I think when it comes to moving out they are putting people like Tanesha Richter, who has this type of capability to bully and harass people, until they let go of the whole bond. Very disappointing.
I could not praise Brad Teal Real Estate anymore... Stacey you helped us and educated us the whole time purchasing our first home.
Your communication and time management was amazing... thank you soo much for everything...
Rebecca & Andrew's honest approach with every detail during our journey with the sale of our mum's house was very professional.We were fully informed & was impressed with their dedication. If there was one thing I would have done differently would be to have had the auction on not such a busy Saturday. I felt the auctions before ours set a benchmark price for buyers which was well below what we were led to believe would have been the market price based on recent sales in the area.
The entire process from listing with Brad Teal, the open for inspection and the actual sale of our home was completely smooth and flawless and we sold within a couple of weeks of listing. Connie was knowledgeable and professional and worked quick and hard to ensure we received the best possible outcome. From our initial meeting, Connie clearly outlined the campaign process, she kept us informed regularly and was always available to answer any questions. She was a pleasure to deal with throughout. Her years of experience in the industry is evident and we would not hesitate to recommend Brad Teal Keilor to anyone.
We could not be happier with the staff and principal of Brad Teal R E
The professional way that our family home was looked after whilst on the market says it all
Brad and his team went out of their way to minimise the hassles of sale and kept us upto date with any interest shown in our home
I would thoroughly recommend the professional service we received in a market which was at its lowest when we listed and the amazing result we achieved
Brad Teal R E thank you very much
Tony Downward and Brad Teal were honest, thoughtful and came with a wealth of knowledge of the market.
They also have the systems to keep you informed through every step of the process.
Could not have asked for a better team.
Absolutely exception work and a brilliant result.
This is the second time I’ve required their services and would not hesitate to have them onboard again.
Good Experience even though Purchaser was unreasonable
Brad himself came to our home and assisted where other Agents failed to deliver. He explained the process in detail and was extremely helpful. We felt sorry for our Agent Anthony as the purchaser was not negotiable at all, pushed for a shorter settlement, wanted to view our home during our move out phase and also had large items put on the contract - to be thrown in for FREE! Really! The whole situation would have been better if purchaser had been even slightly negotiable. Have already recommended BTRE to our neighbours & friends.
Poor experience from start to finish. Everything from going back on his work re price, to 11th hour changes to contract, poor communication, bullying tactics to sign. Seemingly unwilling or unable to organise final inspection. Am not sure if this is wider Brad Teal Real Estate or just the agent I dealt with.
We found Andrew and Rebecca to be very professional and answered all our questions and we're reasonable with their price .The house sold before Auction and Rebecca came up with some good ideas to improve the look of the house.So if your looking to sell give these guys a go.
Fiona Hauke was my contact person at Brad Teal - it was a pleasure to meet her. She was always responding very quick and she was very helpful, efficient and has been always very friendly. Would definitely have her as my property manager again.
Selling a property is stressful. I appreciated Julie Gloster's updates and feedback. There were times when the feedback was not as expected (negative or honest feedback from prospective buyers - which is their perogative) and the property took longer than expected to sell and not for the price we were hoping for.
Julie made herself available if I had any queries - whether it be over the phone or meeting at the Gisborne Office. She worked tirelessly to promote the property and there were some factors surrounding the price we were asking and another similar property in the same block which proved to be a hurdle when selling our un it. From our point of view we did not get the asking price but that was not what the market reflected at this time.
Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.