CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition.
Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.
CNP Professional has a positive customer experience.
CNP Professional enjoys a strong reputation among consumers, with many praising the great quality of products and fast delivery times. Reviewers frequently highlight the excellent service, noting that orders are often dispatched quickly and products taste fantastic.
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However, a notable number of customers express frustration with the order fulfillment process, citing issues such as delayed shipments, receiving incorrect items, and poor communication from customer service. Some individuals report waiting weeks for their orders and receiving little to no response to their inquiries. Despite these complaints, the overall sentiment remains positive, with a significant majority appreciating the product quality and delivery speed. Overall, CNP Professional is well-regarded, though improvements in customer service and order accuracy are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
893
100%
-2.3
● Low
4.5 / 5 overall
=
893 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.0▼ 2.3
12-month avg
4.2
All-time
4.5
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.5
8
Oct 24
4.4
5
Nov 24
4.0
12
Dec 24
4.8
9
Jan 25
5.0
3
Feb 25
4.6
12
Mar 25
4.0
4
Apr 25
4.4
7
May 25
4.4
7
Jun 25
1.0
3
Jul 25
1.0
3
Aug 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 435 positive reviews
Delivery41%
178 mentions
Fast & efficient34%
147 mentions
Customer service29%
124 mentions
Quality11%
50 mentions
“Fast delivery and excellent product”
On “Delivery” · Aug 27, 2025
Top complaintsof 49 negative reviews
Customer service18%
9 mentions
Response time18%
9 mentions
Delivery18%
9 mentions
No response16%
8 mentions
“Ordered my goods 19th June did not receive it until 15th July , I sent 5 emails and never got a reply extremely poor...”
On “Customer service” · Jul 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
Overall rating and review count for this company and similar companies
I ordered the Salted Caramel Whey Isolate.
After an initial delay on it being sent, due to the high volume of orders on Black Friday, and a quick email to CNP to ask where my order was, I received my isolate pretty quickly.
Good customer service, quick delivery and excellent product.
The salted caramel flavour is delicious as a shake, in oats or added to homemade protein peanut butter cups
Well done CNP
CNP Professional has received a mix of reviews, with a significant number of 5-star ratings highlighting fast delivery and excellent products. However, some reviews indicate issues with customer service and delivery times, suggesting that while many customers find value, experiences can vary.
Is CNP Professional a scam?
CNP Professional is not a scam, as it has numerous verified reviews from real customers. While there are safety concerns raised regarding delayed orders and unresponsive customer service, the overall feedback shows that many customers have had positive experiences.
What products does CNP Professional offer?
CNP Professional offers a range of high-quality products, particularly focusing on nutritional and fitness supplements. Customers often praise the taste and effectiveness of their products, such as pre-workouts and protein powders.
What payment methods does CNP Professional accept?
CNP Professional accepts various payment methods, including credit/debit cards and possibly PayPal. Exact payment options can be confirmed during the checkout process on their website.
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How does CNP Professional handle customer support?
CNP Professional's customer support has received mixed reviews, with some customers reporting slow response times. However, they do aim to assist customers with order issues and product inquiries, as noted in reviews about prompt communication when problems arise.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I used to buy something similar a few years ago. Back then, they were as I recall 34% oats and contained no sugar - both plus points for me - but a little sweet for my taste.
My recent purchase had less oats and contains sugar and is now too sweet for me. And so I won’t buy them again.
I much preferred the ones I used to buy, but the store stopped selling them.
I placed an order for protein powder with no response. 2 weeks went by and it didn’t arrive. I checked the payment status and it said the payment had failed. So I purchased another at full price - then to my shock 2 tubs of protein powder arrived in the space of a day, I check my bank and been charged for both - why did one take 2 weeks and one take 1 day.
CNP are always my go to provider for supplements. The customer service is great, delivery times are awesome and they use recyclable packaging which is a big bonus for me
Still too early to tell whether the products are effective. Delivery was a little slower than I anticipated but I put that down to Black Friday sales etc.
Hopefully the pre workouts I bought will enhance my workout.
Very professional company. I had an issue with my delivery and they sent out another item straight away. I can't fault the customer service and amazing products.
Pro Peptide Birthday Cake flavour is amazing!
Great tasting as either a shake or I mix a scoop with 250g greek yoghurt. Easy to digest due to enzymes & great mix of protein types to keep your amino stream flowing. My go to protein. CNP may be one of the oldest established supplement companies, but still one of the best!
CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition.
Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.