Thanks to Pamela the superstar ⭐️
Thanks to Pamela, I was able to save a significant amount and she continues to manage our accounts. Wonderful customer service and all round great experience.

Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
Thanks to Pamela, I was able to save a significant amount and she continues to manage our accounts. Wonderful customer service and all round great experience.
Rachel was very helpful, she helped with the smooth running of our transaction
Rachael and Amy @Consultiv Utilities were very helpful and supported us during the renewal process of our electricity contract. Their expert advice and knowledge was greatly appreciated and we feel we have made the right choice in the contract offered. Both Rachael and Amy are friendly and explained everything as the process went alone. Definitely recommend to other companies.
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Thanks to Consulitv they managed to get us a large refund from our energy companies which we were unware of and also save us on our future costs by renewing our energy with them. Jayson was very professional and efficient at all times and we will definitely be recommending them.
As an organisation we've worked with Consultiv Utilities for a number of years. The savings for our business during the recent exponential increases in energy prices have greatly helped us during this period. Recently, Consultiv have successfully renegotiated a number of utility outgoings on our behalf. The professionalism, customer service and expediency of turnaround provided by Senior Analyst Aimee Tate was second to none. We would have no hesitation in recommending Consultiv and look forward to working with them in the future.
Rachael Simpkin looked after us really well. She was very friendly while remaining professional. Extremely happy with the service from Consultiv, so much so that we're giving them the opportunity to look at some of our other utility bills.
Really well looked after by Lydia, very thorough and extremely knowledgeable in all areas of her work. a Massive thank you from me!!
Rachael and Amy couldn't have been more helpful with getting us great prices and supporting us with queries we had. Their expertise and knowledge made us confident we had made the right choice choosing Consultiv Utilities and we would highly recommend them!
Disgraceful company, made out they were working for our existing fuel supplier. Our invoices have now gone up by 350% and staff will now loose their jobs!!!!
I have been speaking to a gentleman called Paul Wintrip in relation to our company's energy band. Paul advised all the relevant information and made the application form to the national grid run smoothly. I can confirm in the end our company has received a band reduction for our energy. I cannot recommend Consultiv Utilities enough, I have always received competitive rates and the way the company is also able to complete band reductions is a brilliant service. I highly recommend this company and Paul Wintrip.
Excellent service from Paul Wintrip of Consultiv Utilities - professional and effective. Paul managed to cut our annual power bills by half very rapidly. I would highly recommend Consultiv Utilities and Paul Wintrip.
Consultiv were very helpful and professional consultants. While I didn't go with them in the end, I have nothing but praise for Lydia Crosby and David Lamb who were both friendly, professional and communicative. Would recommend them for any small business.
Brilliant support. We were in a messy place and this group have helped us get towards some clarity. Really worth it!
Rachael was a joy to work with, she helped make what to me, was a complicated issue, sound like a walk in the park. And as she did all the leg work it actually was.
Our experience working with Amanda, has been fantastic. She helped us source new supplier for our out contract and set up the next one for when ends next year. We also then got a very frightening invoice from our old supplier, we got straight on phone to Amanda where she looked into for us and sorted thank god. She’s so helpful, kind and caring. And very thankful for all her hardwork she’s given us so far. Thank you 😊
We were completely out of our depth due to a utility scam. Nathan Allen and his colleagues didn't leave any stone unturned until we received a result
During covid when times were hard i by chance got contact with this company and they assisted me finding a deal with my elec and gas and really did secure us a great contract. They are more than helpful and consistently call to look for the best deals for the company. The customer service we have received from Amanda has been second to none as she is beyond helpful. We now have all our services through them and they are always there if we have a query. Really can’t fault their service. Very hard to find!
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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