Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
It was a pleasure to deal with Pamela and Tracey in arranging our energy contract; we are a charity and every pound is a prisoner! Felt the team clearly took ownership of our circumstances in giving advice and sourcing the best and most appropriate terms for our needs. Information was clear, relevant and communications with the team were so courteous and normal - no hard sell. Felt more like friends than a business/client relationship.
We have used Consultiv twice in recent years to help us with our energy pricing - all the leg work was done for us with minimal input required. Tom Holmes was friendly and efficient in his approach, with sound reasoning behind his recommendations. Positive experience and would not hesitate to use again or recommend to other customers.
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Thomas Davies has been really helpful in getting the transfer of utilities over. I can fully recommend the company and his support.
Consultiv have been brokering our our business energy requirements for 18 months and throughout what has been a very challenging time for energy prices, have consistently provided top class advice and obtained best prices for us. The on-line portal in its latest iteration is informative and provides me with all of the information that I need at my fingertips. Keep up the great work.
I have had recent dealings with Leanne and Emma at Consultiv Utilities to help secure a new competitive energy deal for our business. They were both extremely friendly and attentive and very importantly not pushy, which was a huge relief after been bombarded by many other businesses that just simply would not take no for an answer. In summary, I would recommend Consultiv Utilities to anyone. Thank you for your help ladies.
As a business this is not our core area of expertise and Consultiv Utilities fill that void. I've dealt with Tom now for a number of years and he goes out of his way to help not only with the procure the best energy contracts for us, but also additional help and support. My experience had been only positive and I would recommend.
During a busy half term, we were informed by Biffa that we needed to now go through our waste management company to book collections. At first this was difficult and uncertain as there was no obvious direct line to book, and no confirmation that this was booked. However through perseverance and talking to the incredibly helpful Michael Jeynes, and Dan Satterley, at Consultiv - they maintained great communication with me to organise an immediate trade waste and DMR collection. I now feel very confident using this company, and cannot thank Michael and Dan enough for their help on this matter.
Very helpful and good communication explaining what was happening and the process going forward. Ashley giving updates at each step of the way.
Craig Devaney is extremely helpful, approachable and very knowledgeable, and I appreciate his professionalism.
The company have gone above and beyond to help us over the last 5 months Tom especially has been brilliant and kept me up to date with everything that was going on with our utility companies Can’t thank them and Tom enough for the advice and guidance received
We have been dealing with Ifeanyi Akazue for quite a while now and he always goes above and beyond to get the best deals and help us with any queries.
Thank you to Craig who has got us back to bills without climate Change Levy and reduced Vat. Awaiting rebate from energy companies
We have worked with Craig Redman for a number of years now to secure best value for our school sites. He has gone above and beyond to not only ensure we are on the best rates for our needs but also to assist us in dealing with energy companies when issues arise. Craig has assisted us in moving away from two companies who have been very difficult/incompetent and with his industry background is able to challenge them in a way we are unable to do ourselves. Generating a best value contract is only the first step, supporting us through the lifetime of those contracts is equally as valuable to us. Would highly recommend.
I cannot speak highly enough of Consultiv Utilities and in particular Craig O'Neill. They are a very professional team with excellent industry knowledge and convey that knowledge in an easy to understand manner. It was our good fortune that Craig contacted us and we secured a very favourable deal before the energy price increases took hold and as a school we have been able to manage our budgets where other schools have been crippled by the cost of energy. I will definitely be turning to them again when we need to switch contracts. They also helped us with our water supplier, reclaiming VAT that we shouldn't have been charged. They are always helpful, friendly and efficient. I know that Craig is at the end of the phone as dedicated support should I need him. I would highly recommend them.
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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