Richard is very professional and…
Richard is very professional and trustworthy in his work. We highly recommend him.

Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
Richard is very professional and trustworthy in his work. We highly recommend him.
Gavin Addison has been very helpful in arranging our switch from EOn to Engie at a much cheaper rate for both our electricity and gas. Since switching everything has run smoothly and Gavin has kept in touch
Craig Devaney has been an amazing help to me when it comes to helping with our energy accounts. He is very reliable and able to help with any issues or problems I may have, from setting up new accounts or helping to manage how we have our accounts in one place.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
When our fixed contract came to an end, Dan Satterley found us a new supplier. He was friendly & professional, and not overly pushy. He listened to what we required, and gave us just what we needed. We have since transferred our waste contract too, with no problems. When our current contract expires I will be heading straight to Dan for advice
Spoke to Gavin Addison today and he was courteous, professional and a great ambassador for Consultiv Utilities! Thank you Gavin
Since Amanda Harnett from Consultiv Utilities took over the energy accounts for one of our premises a few years ago, I have been so impressed I have gradually moved the energy accounts for all of our 10 buildings to her control. It means I can forget about the hastle of energy prices, avoid the hundreds of calls from energy companies cold calling and be confident Amanda will sort us out the best deal. She had got us on fixed contracts with all of our suppliers before the prices started increasing so we haven't had to worry and probably saved a small fortune. She handles it all and only contacts me when one of them is up for renewal or if there is anything I genuinely need to know.
Definitely recommend Rachael. Rachael contacted me and after very bad experience in the past with a broker I didn’t want to use another again. But Racheal wasn’t pushy at all and was so informative and knowledgeable that I decided to let her help us. Cannot fault anything with the process Rachael and Amy was very helpful and helped us to understand future cost before they occur.
When the fixed contract for our electricity supplier came to an end, Amanda Harnett found us a new supplier. She was friendly, professional, answered all of our queries, and having spoken to other retailers in the town, it seems she saved us a small fortune. She is an asset to the company, and I would not hesitate to ask for her help, when our current contract expires in two years time.
Amanda was amazing from start to finish - proactive, reactive and just a generally perfect person to help with the minefield that is utility bills
Amanda at consultive has helped me find a suitable tarrif for my business energy for the last few years. I recently contacted her with a query on my bill which she went above and beyond and followed it up with an email to my supplier which then resulted in me getting a rebate going back to 2019. Can't thank her enough and would recommend Consultiv 100%. Thanyou.
As a company we have been working with Jayson Collier & Lee Moore for the past 18 month, during this time they have both been very helpful & professional in negotiating our energy contracts and dealing with any queries once they had been set up. The information they provided was easy to understand and allowed us to come to a quick decision to which supplier to go with. They are both very knowledgeable, proactive, and good communication. I have no hesitation in recommending both Jayson, Lee and the company.
Very helpful, knowledgeable and friendly team.
The evil corrupt Bes Utilities almost bankrupted a highly successful business,with their high extortionate rates,and appalling customer service. The wonderful wonderful Nathan Allan from Consultiv Utilities saved our business.l cannot recommend Nathan Allan and Consultiv Utilities highly enough. During the whole of my 36 years in business l have never received such astounding customer service. Mr Nathan Allan is extremely knowledgable,he bent over back wards to help us,nothing was too much trouble,the customer service care and professionalism really was first rate. Please do not hesitate to use this company,and ask for Nathan Allan,you will not be disappointed . A big big thank you Nathan,you saved our business,and have a customer for life. Suzanne Mehmet.
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
This profile hasn't been claimed by the business owner.