Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
The customer service was exceptional, I was informed of all information straight away. I was told all my options, everything was explained very well and would definitely use them again as well as recommend them to friends and family. Top marks all around!
Amanda Harnett - 5 Stars
Amanda Harnett was unbelievably helpful Customer service 100% Keeps on top of things and fully communicates which rather rate these days
Outstanding member of staff you have in Lucas Dodds, bent over backwards to help and advise us on our energy contracts! Even managed to save us some money. Will definitely be using his services again. Thank you
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Fantastic support from Lucas who managed to get us a really good saving across our restaurants. Considering the cost of our contracts before. we are over the moon with the work that’s been done. Would highly recommend
Amanda Harnett- was clear in her explanations and provided sound advice.
Jamie Cooke has been a delight to work with, he really knows his job. You feel he cares about what you, the customer, really wants and needs. I would recommend this company to anyone.
Craig Devaney was a great help to our small buisness getting us a great price on our electricity account, nothing was too much trouble.
A company who listen and care about its customers. Pamela Hamilton is the most genuine and helpful energy broker I have dealt with over many years in hospitality. Pamela listens to our problems and went out of her way to question 2 bills and set up and Ombudsman claim which saved us considerable money.
I'd like to thank Nathan Allen one of Consultiv Utilities Energy Analysts for once again securing a very competitive rate of electricity for our two small business's.
Amanda is just fab - she has helped us so much with a really difficult situation with our commercial utilities. We had multiple meters all on different tarrifs and she worked with us to figure everything out and move us over to much more cost effective suppliers
The lady that helped us with our issue was Amanda Harnett from Consultiv Utilities .She was always very helpful and pleasant to deal with and always provided the best supplier for our needs. Excellent service.
The community Association that I'm Treasurer for, has just received the new contracts arranged by Amanda Harnett, which will take over when the current ones run out. Amanda did all the hard work for us, found us the best deal and all I had to do was to electronically sign three documents that she sent to my mobile. I've had the pleasure of liaising with Amanda for several years now, and I can honestly say that one of the best thing we did, was getting involved with Consultiv Utilities and getting Amanda as our agent. Thanks again for your hard work on our behalf.
Amanda Harnett was lovely to deal with a real pleasure
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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