Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs.
In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities has a positive customer experience.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Read full summaryShow less
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
431
100%
-0.2
● Low
4.8 / 5 overall
=
431 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.7▼ 0.2
12-month avg
4.8
All-time
4.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
18
Sep 24
5.0
16
Oct 24
4.7
13
Nov 24
5.0
31
Dec 24
4.2
5
Jan 25
4.5
15
Feb 25
4.9
20
Mar 25
4.8
29
Apr 25
5.0
13
May 25
4.4
14
Jun 25
5.0
22
Jul 25
4.5
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
Top praiseof 414 positive reviews
Customer service39%
163 mentions
Helpful support36%
147 mentions
Prices & value29%
119 mentions
Professionalism16%
68 mentions
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
On “Customer service” · Jul 15, 2025
Top complaintsof 16 negative reviews
Payment issues31%
5 mentions
Response time25%
4 mentions
Charges19%
3 mentions
Pricing19%
3 mentions
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
On “Payment issues” · Jul 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
Overall rating and review count for this company and similar companies
Jayson and Lee have been in control of our utilities since March 2020 and have saved our company thousands of pounds. Jayson is always on hand to answers any concerns and guide us. They give our company complete piece of mind knowing everything is taken care of and continually reviewed.
We have placed all of our utilities with Consultiv in order to get the best price. They have always be responsive and very helpful when discussing contracts and different elements of. Our Key Account Manager, Beth is very supportive.
Within our business we have several different energy suppliers and so changing is always difficult. James Gerencser took all the stress of that away for me. Great communication and any queries I had were always dealt with promptly. I will certainly be asking to use James again when the time comes around for renewals.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Good Morning
We are an Electrical company and we extremely happy with the service the company provided, i would highly recommend this company, especially Beth Maley she was so efficient and patient what a good service.
FIVE STARS ALL ROUND.
Electrical Testing & Surveys Ltd
We have worked with Consultiv Utilities for a number of years, specifically with Liam Barrett and Dan Bertram. We have found them knowledgeable and professional with all of our dealings supporting us with our group accounts. They work with us to get the best deal possible with our suppliers and support us with the administration of these accounts when changes are required.
After being contacted by several energy brokers and being very wary of most I decided to go with Consultiv Utilities to try and fix my next energy supply. I was not disappointed at all. Very helpful and informative and not pushy at all. Advise was great and very thorough in fixing a new contract. Would highly recommend.
Consultive Utilities first contacted me about my Gas and Electricity supply in January.
I was initially wary as I have had mixed experiences of Energy Brokers.
And with the current turbulences in the market I was concerned about signing up.
However Amanda Harnett was amazing, I thought I was fairy savvy but Amanda helped me immensely and no question was too much.
Have signed up well into the future with rates that comfortably undercut the current prices available.
Thank you.
Having recently used Consultiv Utilities to produce a Display Energy Service, I found Jon to be extremely professional and thorough throughout the process. He answered any questions raised promptly and efficiently. Would highly recommend.
I have worked with Amanda Harnett for few years now and o always received the best service, always replying back with any queries and also always try to explain to me clearly and always deliver the best results. I definitely recommend Amanda Harnett 100%. Thank you Amanda
Procuring energy is usually the part of my job I hate, until I spoke to Ash White.
We are a large manufacturing plant, and unbeknown to us were being charged CCL and Vat and the wrong rate. Ash managed to secure us a rebate for this over the last 4 years which let me tell you was a sizeable amount!
One more thing to mention, we normally only do 24 month contracts and renewed back in 2019 ( Mid - Covid) Ash predicted that costs were likely to rise heavily once the country started to open up so we took his advise and went with a 4 year deal instead. I cannot explain how much money that advice has saved us!
Good company to deal with, looked at our whole situation & made solid, logical recommendations & it seems they can't do enough for you, Jayson Collier was absolutely brilliant, quick & efficient with all the (daft) questions I asked, I'd 100% recommend them.
Good company to deal with, they are very helpful and cannot do enough, Jayden Collier is absolutely brilliant, very efficient, smooth change over, would 100% recommend.
Since taking over management of our account in early 2021, Paul Wintrip at Consultiv has been an invaluable resource for all things utilities related. Whether assisting with finding preferable rates upon previous agreements expiring, facilitating contact with suppliers, dealing directly with any queries/issues with suppliers, or offering valuable information and advice on the global energy market, Paul has always been available to offer assistance and allay any concerns we've had. I would highly recommend Consultiv to any business seeking assistance with their utilities management.
After being contacted by Consultiv Utilities at the beginning of last year we were so impressed firstly
with being advised that our Industry is exempt from
CCL charges and could claim back 4 years worth of
charges and secondly from how they negotiated our
new Gas and Electric suppliers with regards to prices
and length of contracts. We were one of the lucky ones as this was put in place prior to the continual price hikes at present.
Although Daniel Parker is my Account Manager I have
for the past 7 months been battling with NPower to
receive my refund. Jamie Field who is NPowers
Senior Complaints Advisor (that's a laugh) is an absolute disgrace, having lodged a complaint with him he has never called me back or responded to my emails.
It was so bad that N Powers Collections Specialist David Johnston said I would be better off going to Ofgem?? Like seriously! On calling Ofgem they told
me they could not assist as I employ more than 10 members of staff. So what's the point of them??
Having spoken with Daniel Parker regarding the lack of response from Npower within less than a week he has almost resolved my due refund from NPower.
Today I spoke to Daniel about a revised final bill from
British Gas who upped my fixed contract rate in my final bill. Daniel has it in hand. Be wary of the Big Boys they are so big they do not care.
I for one could not recommend Consultiv Utilities
more highly.
If like me in the past you have refused these phone calls as a selling technique, please do not. The Team
are awesome.
Daniel and Bobby Thank you.
Caroline - QS Powder Coaters Ltd
Since I joined Embody Brands Ltd, David Palmer has helped me with all my renewal and new contracts for all the business needs, and for all our energy billing within the group. I would definitely recommend himself and the company to people I know within my network, at all times he has been very professional and is a credit to consultivutilities.Regards Andy Pearson (Estates and Facilities Manager Embody Brands Ltd)
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs.
In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.