Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
James Gerencser was very efficient and professional when sorting out our contracts for the business. The advice he gave was very knowledgeable and extremely helpful for the business. He's the MML
We constantly received first rate support from our agent who saves us time and money acting on our behalf and putting his expertise at our disposal.
Jon at Consultiv Utilities has helped us with us with our Utility Contract for over 5 years. He's been helpful throughout. Setting up the contracts and answering any queries we've had.
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Good communication threwout
Great company to deal with, cannot do enough for you, Bobby Robson is absolutely brilliant, so quick and efficient with every question asked, would 100% recommend.
Amanda Harnett was extremely efficient and helpful and solved our energy problem for which we are extremely grateful.
Fantastic customer service from Amanda. Looking out for our business with times getting increasingly more difficult
Excellent, knowledgeable, helpful team!
I have worked with Beth for many years with various of our venues in Kent. She has always been more than helpful and efficient when tasked with finding us better rates for our energy contracts
James Gerenscer, my contact, is very helpful and professional, he answers my questions quickly and honestly and is a pleasure to deal with.
I have dealt with Ash at Consultiv Utilities for many years now and he has always been professional, accurate and trustworthy which has kept me dealing with Ash as trust I feel is hard to come by in such a competitive industry. I like many have be badgered by energy companies who are hard selling, Ash for me is informative and accurate unlike my experience with other companies with hard pushy approach and far from accurate. I would recommend the service provided by Consultiv Utilities. Ash informed me how the market was looking last year and over a few weeks I was convinced I needed to fix rates to 2025 something that I would never normally do, tie in for more than 3 years as you never know. Am I glad I did, As a business and coming through covid thank god we fixed rates last year with what is happening now in this turbulent environment we find ourselves in. Couldn't recommend Consultiv Utilities more and Ash has been a god send for us as a business.
For several year I have had excellent advice and service which has saved the churches that I look after hundreds of pounds every year in energy costs. Always great advice and expertise provided on every occasion.
James Gerencser has worked with us over the last couple years, reclaiming our CCL and ensuring our Energy contracts were secured long term, it has in turn protected us from these price rises which would have had a devastating effect on our Business if we had left it any longer. Always Professional, when it comes to discussing our needs. Would highly recommend!
Currently being assisted by Alex (Alessandro) of Consultiv Utilities who has been great every step of the way, responding quickly and providing great rates for a number of our landlords. Two years down the line, I am still using Alessandro and he remains an excellent individual helping me and my company immensely. I cannot recommend him more highly.
Jon was very helpful and a pleasure to help me with my query. He solved a very difficult situation. He was patient, helpful and kind. Will use him again
Ian Edwards sorted out my commerical electricity contract back in February 2022 and has stuck me with Pozitive Energy who are the biggest bunch of jokers I have had the misfortune to deal with. When I have emailed Ian to confirm details he decided not to reply to my query so all the nonsense I was fed about how they would deal with any issues was total dishonesty. Stick with the big 6 companies as all these little electric companies are staffed by incompetent individuals who cannot even respond to a simple query with evidence. In response to the reply I emailed Ian Edwards directly who claimed he hadn't ignored my last contact and someone else is now 'managing my account.' No one is managing my account, you have set me up with a bunch of cowboys and caused me untold stress despite me making it clear I wanted good customer service and no stress. I think you are missing the point that you have stitched me up with an appalling contract for 4 years, thankfully I have now given up my lease so I will be free of this mess in a few months but you have added another layer of stress to my situation. I won't be emailing you, I have now made a formal complaint to Pozitive and as you have clearly researched my account you could have contacted me direct rather than an PR exercise on here to try and save face.
We were contacted by Consultiv Utillities about looking into our Energy contracts, in which we said we were still in a agreement for another 3 yrs and would contact them if needed at a later time, then the advisor (Jason Falder) started telling us how unprepared we were and we were not prepared like our last secretary would have been and just generally going on about our Business. I found this outburst very rude and hung up, i would not recommend this company and i do not want these to contact me again.
My organisation was contacted by Consultive Utilities in 2021 They offered their services, under the guise of contacting my current electricity supplier to change my organisations name on the account. However, without my knowledge or direction, they signed us up to a long extension with that supplier. I had acted with another company to arrange an extension elsewhere, a fact that Consultiv Utilities were aware of when they first spoke to me. This has left my liable to high cancellation charges I now have two conflicting electricity contracts agreed (despite only being aware of and agreeing to one!). I have sent multiple emails to Consultiv over the past 6 months to try and resolve this without receiving any response, they seem to be happy to make their money and then ignore any problems they cause! I am now left in a position that could threaten the future of our organisation, with no clear idea of how I can resolve this.”
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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