Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
I have dealt with Rachael mostly and Amy. They have both been super helpful in sorting out new contracts for my business. Rachael has been a fantastic help in arranging everything and answering all the questions I had! And has always called me back when she said which I find very important. I highly recommend to anyone!
Fantastic service, clear advice and no pressure selling. If the ongoing service is anything like the service received this week from Lauren and Ian, then I foresee a promising future partnership. Thank you for your help and assistance in finding a new contract for our utilities
After dealing with two different utility brokers over the last couple of years and being missold contracts by both of them, I think my trust has finally been restored in the industry. Consultiv Utilities really went out of their way to reassure me that they were acting in my best interests and the interests of our school. They worked so hard to get us a good deal over the last few months. I would like to personally thank Bobby Robson and Daniel Parker for their help. I will be contacting them in the future once this new contract has expired. They really did work hard on our behalf and I would recommend them to other schools who are looking for a new energy contract. Thank you.
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Paul Wintrip has gone above and beyond for my charity. Great!
Jayson Collier @ Consultiv has been amazing. We had 2 meters each for both gas and electric, numerous suppliers, direct debits and paperwork and all with different end dates (very confusing). Within a few days he managed to renew contracts so they all finish at the same time under fewer suppliers. His response time is amazing and documentation. No costs hidden all in black and white. Highly recommend.
Wayne called me in September 2020 and has been fantastic! He has been completely transparent from the beginning about every aspect of energy which was a big relief after speaking with other companies that hadn't told me anything about the likes of CCL, kVa etc! Not only have Wayne and Bobby secured us great 5year contracts they've also done all the work to get us a big CCL rebate, ensured that we won't be paying it unnecessarily in the future and they arranged the change of tenancy for our new buildings that have now become one and were a right muddle with all the different meters! I've certainly learnt a lot about energy in this time and have complete trust in the honesty of this company and their willingness to go that bit extra. Thanks guys!
Leanne and Amy were fantastic. Took all the details they needed, found all the best deals on the market tailored to our business requirements saving us 15% on our electric use. This is something we would never have ,made the time to pursue as a small business and would have continued paying a premium as a result. Really happy and would highly recommend Consultiv Utilities.
Jamie Cooke has been incredibly helpful with our utilities contracts, but also by going above and beyond with what is best for our business. This includes reclaiming CCL costs, which we didn’t need to pay as we are not for profit. Cannot recommend this company enough! Thanks 😊
Staff are always very friendly, helpful and professional. Excellent advice and savings made on securing the best deal on our utilities. Nothing is too much trouble. Would definitely recommend.
Excellent service from Wayne Corby. Friendly, professional and very helpful. I will definitely recommend to friends and colleagues.
I dealt with Dale at Consultiv Utilities and throughout and found the level of service to be excellent. Would highly recommend using them - a very smooth and relatively easy transition over to the new company.
Dale has been incredibly helpful with our utilities contracts, but also by going above and beyond with what is best for our business. This includes reclaiming CCL costs where they were needlessly paid, covering the costs of our yearly display energy certificates and helped to identify a problem with our gas meter not working correctly.
Great Service from Dylan at Consultiv Utilities. So helpful even though we did not go through Consultiv to arange our electric supply contract. He checked what we were being charged for and found that we were being charged CCL when we should be exempt. He contacted the suppliers and arranged for a full refund go back years.
This service was very efficient. I was kept well informed throughout and developed a good rapport with Jon. He offered to look into other existing contracts with various energy suppliers and locked us into new good value contracts for the coming years. Compared to other brokers I have had dealings with recently this is a 100% improved.
This is a great company to deal with my contact is Courtney she is very professional and polite. Always sorts everything out for me and takes all the hassle and worry away. Love having a chat with her she brightens my day. Thankyou Courtney xxx
I can't recommend this company highly enough. My contact is Mike, he is always very efficient, professional and friendly. He is always happy to deal with any issues we have had (and we have had many from previous providers!). Nothing is too much trouble and Mike always goes above and beyond. I've lost count of the work hours he has saved me by dealing with all of our utility accounts. Brilliant all round service!
I've worked with Paul on numerous occasions now and he always offers the best of services, going over and above to ensure the best deal is obtain. I would highly recommend his services.
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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