Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
Excellent company to deal with. Paul has been a really big help with amalgamating all our suppliers to one account. There has been occasions when things have not gone to plan but Paul has been brilliant with sorting things out. I would definitely recommend to anyone
Paul has been very helpful & professional in renegotiating our energy contracts and dealing with any queries once they had been set up. I would recommend Paul everytime.
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I couldn't recommend Wayne highly enough at Consultiv Utilities, very professional from start to finish & he couldn't be more helpful, nothing is too much trouble for him, a great asset to the company. Thanks Wayne!
Wayne is friendly, professional and very efficient. We have used other energy consultants in the past, but this experience was quick and pain free. He got us an extension with our existing supplier at a very good rate, and we are also going to receive a rebate for the CCL that we have paid. All of this in less than 48 hours and a few signatures. Would highly recommend.
Very good communication. Thorough and professional service. The previous company I used missold me energy and didn't follow up on any of their promises. Am fortunate to have found this company who have been excellent so far.
My experience with Consultiv Utilities especially Jamie Marshall has been exceptional, Jamie has gone above and beyond in helping me deal with an unresponsive energy company who was trying to back bill over £120k of energy costs incorrectly. Jamie with all his experience has helped me go to the ombudsman and fight for justice on this, If it hadn't been for Jamie I think I would have lost the plot by now as the energy company has been refusing to talk to us directly. I want to thank Jamie for all his help in this and I would highly recommend anyone wanting A+ service to contact him to see how he can help
A Great company to work with, got the best deal for us and Ash White was so helpful and friendly and an asset to the company, he made me feel confident that he was getting the best deal for us and that they were not just another cold calling company that just want the sales and don't care about their clients. As Consultiv are also a small company like ourselves I also want to support a growing small business. I am also confident that if I have any issues then Ash will deal with it quickly and efficiently with no stress :)
Really happy with the service by consultive for my stores. I was hassled by many companies however consultive stood out with a no nonsense approach. Thank you very much
When trying to sort my electric supplier for my business I found speaking to suppliers direct very time consuming , confusing and unhelpful. After speaking to Consultiv Utilities they did all the work for me and found me a great deal for my electric. The staff were very helpful and had things up and running for me very fast which was perfect as I found my self going round in circles when speaking to suppliers myself. Would definitely recommend :)
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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