Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
Feel in safe hands Having first been in contact with Dave Palmer a few years ago our business has grown and his services identifying best tariffs for power (and other utilities via the same company) has been invaluable. So good to feel you are getting honest advice and best available pricing. Very responsive to queries and chases up and resolves problems for us.
I have been working with Rachel for several months and she is incredible, she offers great support and gets back to me with the relevant info in a timely manner. She is very reliable and great to work with. She is very efficient at her job and makes my job with utilities a lot smoother. I am very grateful for her help.
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Absolutely brilliant service from Nathan Murphy and Michael Jeynes at consultiv. They have both went up and beyond to help me with my electric and bins. So happy this is a weight lifted off my shoulders as this is normally a chore to search for new suppliers.
Dealing with the utilities for a large group of companies can be very daunting and time consuming. Lauren Reckless and Amy Metcalf are a pleasure to deal with and above all honest and proactive in their approach. They spent time guiding me through the minefield of the electricity market, I would have no problem in recommending them.
Always responsive and helpful with assisting in managing / re-contracting of the portfolio
Emma Thornley has been a star from start to finish…sorting everything out and her communication was spot on and timely Would recommend her to anyone else thinking of changing or signing up to new utilities
They take away the pressures. Consultive have been managing our utility accounts for a few years now and Louise Donaldson is always a pleasure to deal with. She is so helpful and does as much as she can before she has to involve you. Always and pleasure and never a chore.
From the start the team at Consultiv provided us with all the information we needed to make the right decision for all our UK offices. They have continued to provide valuable support for all our contracts.
Helpful and informative advise given in a relaxed and unpressured manner by Consultiv Utilities energy analyst Louise Donaldson helped us to decide on the direction we wanted to go in arranging a new contract for our energy supply. As a result we have secured a fixed price for the next three years.
I've worked with Dale Forster for 2 years now trying to tie up the mess our 4 meters (and 13 contracts) had been left in from previous brokers/consultants - it's been an absolute breeze and nothings too much of a hassle! Every questions we've had has been answered, some fantastic rates, and now starting to look at the wider business! Here's to many more years!
I cannot speak highly enough of the customer service provided by Aimee Tate, Senior Energy Analyst. I had a particular problem that she had no hesitation in helping me solve and completely exceeded my expectations. I will definitely be using her services in future knowing that Aimee is a true professional and that I can rely on her to offer the best rates and advice.
EASY AND STRESS FREE CONTRACT CHANGE
Had a few consultants from other brokers look at my change of address, and couldn't get it done. Micky Grieves and Dan Horwood persisted where others gave up and managed to sort everything for us, even backdated it from the day we moved in. Honestly, couldn't recommend these guys highly enough. Yous are welcome any time for sweet treats.
We run a recycling business that has a supplier of power from a company over the last few years that sadly hadn't helped us, over charged us, refused to adjust a rediculous amount of capacity that we had, that we clearly didn’t use or ever likely to and despite several complaints direct to them, they did absolutely nothing. However, we received a call out of the blue from a brilliantly helpful, understanding and supa-efficient individual called Callum from Consultiv Utilities who very politely wanted to understand where we were with regards our energy situation and after a brief conversation, he fully understood the lack of value and service that we were currently getting, not to mention the huge prices that we were paying and set about changing all of that for us. In a nutshell, he demonstrated how he not only significantly reduced the overall amount that we were paying but ensured that the service is exactly what we really needed without any silly hidden extras and also made sure that we were protected from any vigerous energy market price hikes and yet able to enjoy the benefts of any falls in prices when they happen. The best part for us, is that we finally got somebody who felt like they were on our side and someone to trust. We have been in business now for just over eight years and this has been one of, if not thee, best suppliers to our company that we have had as we are confident that Callum will look after us because that way, we will stay with him and Consultiv for many years to come. I wouldn't have written this if I thought for one second that another business owner would not have as great an experience as we have but if I could help just one more company owner, who's not happy with their energy supplier and frustrated with the bullshit that you get from them, then I am more than happy to say give Callum a call because he really knows his stuff, his prices are great and he will look after you as he definitely went the extra mile for us. Sorry to bang on a bit but it's not that often that you find someone who can really help business people through the crazy market of energy suppliers . . . but he really did for us.
Amanda and Graeme have both been great helps with getting things sorted. Amanda has been great with talking me through things helping me understand certain things around renewals and Graeme has kept me in the loop with everything. I cannot compliment these 2 enough and would recommend anyone looking to sort out their utilities to ask for them. Its never just a call around business its a chat about how things along with a laugh and joke. 10/10
The process from start to finish was completed very professionally, each step was clearly explained in great detail making the final decision making process easy to compete.
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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