Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
I hope small business and sport clubs read this review in amongst the fake ******* that has been posted. But stay the ***** away from these guys. They'll say/do anything to gain their comission from X supplier.
The team at Consultiv are amazing. From day 1 they have stuck to their word and when recently acquiring a new site, they were quickly on the case to see we got the best rates with the most appropriate supplier. Wouldn't use anyone else.
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Aiden supported us through a very difficult energy company switch, he was so calm and attentive to my calls and concerns, very professional consultant, definitely recommended
Delighted with Aidan's professionalism and commitment to find us the best deal possible. Aidan is not only very personable but also his sheer dedication providing us with the market updates to ensure us the best outcome for our company has been outstanding. I highly recommend using his services, which we will continue doing in the future.
Some of the best customer service we have ever experienced. Craig O'Neill went above and beyond in helping us solve a meter downgrade when other companies were not interested in helping, he did all of this before he could even begin to assist with a new utility contract. When we were struggling to deal with the utility company that our gas supply was connected through, Craig took the stress away and dealt directly with them to resolve ongoing issues. Throughout the process, Craig was in regular contact and we were kept well informed at all times. I would not hesitate to recommend Consultiv Utilities and in particular Craig O'Neill.
We've been using Consultiv for many years, for multiple sites and contracts. Kirsty has given us amazing advice and goes over and above to ensure details are spot on, with the best rates possible. One things we would not be without is the invaluable after service Consultiv provide. Unfortunately, energy firms frequently get things wrong, invoices/credits/meter faults - we've experienced more than our fair share - however, Jon and Kirsty at Consultiv have been instrumental in contacting our energy providers, taking a lot of the stress off us, and reaching a resolution (which can take months & months!) For a small-medium business like ours, it's like having our own Utilities department! Fantastic working relationship from a team who know the industry inside out, we wouldn't hesitate to recommend Consultiv.
Well what can I say, Rachael Simpkin from Consultiv Utilities is a very professional Energy Analyst and made our decision to transfer to there company effortless. She wasn't your usual adviser that talks you into something that's not right for your company. She gave us a great deal over 24 months on our companies electric contract and we look forward to talk with her next year when it it will be up for renewal.
Some of the best customer service we've received in a long time. Jayson & Mark helped us with water and electricity suppliers and helped (without being asked!) many times when we hit obstacles along the way. High praise for these 2 individuals and if they are fair representation of their business then I have no hesitation in giving 5*.
Our account manager gave us a great service and negotiated excellent rates with considerable savings for our energy supplies for our business. He even assisted with an on-going dispute we had with a provider resulting in a full refund Would highly recommend using them for hassle free energy renewals.
Julie Zollikofer from Consultiv Utilities has been very helpful during the process of our business looking for and switching energy suppliers. She has given us useful advice, answered our questions and sorted any issues for us, promptly and with kindness and politeness. She has made the switch very smooth and stress free! Thank you Julie!
From the minute Consultiv contacted us to the minute we signed the contract they have been professional, proactive and yet not at all pushy like some companies can be. They (Amanda) got us a great deal and the one teething issue we've had with new contract has been dealt with perfectly. Response times to any questions are within a couple of hours.
I dealt with Jeri Sumner & James Chipp and they were both very helpful and friendly. They explained everything in detail and came back to me very quickly and sorted out our Gas and Electric. The experience was very good and we will definitely recommend this company. I look forward to dealing with them in the future.
Each time my business energy contract is at the renewable stage I can guarantee Lauren or Amy will be in touch, without fail. They have acted in my best interest many times and I’m grateful they have helped my small business save money.
Been working with Amy & Laura for the last 3 years and they are the best of the best. Constantly getting us the best deals and saving us a lot of money. Their communication and dedication to their costumers is exceptional and I always recommend their services to other friends and associates of mine looking for the services they provide
Hi. I would just say my experience with Consultive Utilities has been first rate from the first time I spoke with Lauren, Amy and Mark they have all been so helpful with advice and getti g my problems sorted with the electric company's I've used was getting no where at all until I decide to ask them for help and now I know if I do get another issue it's them I will be contacting first...
Big savings over our contract term with the same energy supplier but through Consultiv. Great communication - all email & telephone queries answered within the hour. Information given easy to understand & compare. Contract with no hidden clauses or costs. What you see is what you get. Thank you Matin Russell, it has been a pleasure dealing with you David Broster Ltd.
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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