Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
Consultiv go that extra mile than other energy brokers. They look at the market and make sure that you set up your contract at the right time and for the right length of time. Lewis has given me a lot of support throughout the whole process. Many thanks
We dealt with Jayson Collier who was extremely helpful, polite and offered very competitive rates. Even though he called me back on several occasions, he was not too pushy or overbearing. The documentation was sent quickly and was easy to understand. We renewed both our gas and electricity with Consultiv, and this is the first time we have dealt with them. I would definitely recommend Consultiv Utilities and Jayson himself.
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We have recently been dealing with Jayson Collier at Consultiv Utilities for our business electricity supply and have had a really great experience. He contacted us and to be completely honest (I find myself having to field numerous call regarding electricity each day at work and have to admit I get a bit fed up) we were not even contemplating switching from the broker that we have used for years. However, he was really helpful and after a few conversations he put my mind at rest and proved he could help streamline our accounts and save us money. Really happy with everything so far.
Very helpful service; really listened to our concerns and needs.
I recently had the pleasure of working with Rachel Price, Senior Energy Analyst, and I can't recommend her highly enough! Managing 9 shops and being in the process of expanding, I was facing the daunting task of figuring out which properties and meters were with which suppliers, and whether we were on the best plans. Rachel stepped in and made the entire process seamless. She kindly created a detailed site list of all our properties, including meter numbers, contract end dates, and current suppliers. This information has been invaluable and is making managing our energy contracts so much easier it also allows us to make more informative decisions. Thanks to her expertise and dedication, we've now asked Rachel to look at our water, telecoms, and card machines as well. I’m confident we’ll be in safe hands moving forward. If you're looking for exceptional service, I highly recommend speaking with Rachel!
Very professional and knowledgeable Team over at CU... explained their proposition well and post a detailed review, good savings to be made coupled with consistent high level support and a wealth of add-on services... highly recommended
I have been working with jason Falder over a period of time I have had a nasty experience with a certain electricity company and jason was very supportive and helped me through this experience I really appreciate his time and patience so 10 out 10 and thank you
Michael Jeynes has been very helpful and done a great job in setting up our new contract for waste collection whilst making savings of around 4k per annum.
I can't praise these guys enough, they are a far cry from the type of companies that hound me every day trying to take our contracts. Jayson is always available to provide advice and assistance, and new contracts are always sorted out quickly and with minimal fuss.
Being able to speak to someone who totally understood our views and what we required.
Harry Withers was allocated our account back in May 2024. From the first experience, Harry was supportive, informative and nothing was a hassle. He got us a great deal and was/is exceptionally efficient at communicating with all parties. Quick simple process of getting the bins we needed in less than a week. Even now, when we contact him he’s replied back within the hour. Excellent service - great guy! Thanks Harry
Karl put a lot of work in to provide us with a quote and provide to good advise.
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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