I HIGHLY recommend this company!
I HIGHLY recommend this company!! They are always so helpful- and the products are GREAT!

CosmeticRx is an online telehealth platform that specializes in providing prescription dermatological treatments, including Latisse and Retin-A (Tretinoin), at competitive prices. The company is committed to delivering high-quality care through a team of Board-Certified dermatologists who prescribe medications tailored to individual needs. Customers can expect fast shipping, with products dispatched directly to their homes within 24 hours of approval. Targeting individuals seeking effective solutions for cosmetic concerns, such as eyelash enhancement and skincare, CosmeticRx aims to make prescription treatments accessible and convenient. By leveraging a user-friendly online platform, the company streamlines the process of obtaining essential dermatological products. With a focus on customer satisfaction, CosmeticRx emphasizes both affordability and ease of access, catering to a growing market of consumers looking for reliable telehealth options in the beauty and skincare sector.
Cosmeticrx receives a mixed response from consumers, with many praising the ease of service and helpful staff, particularly when navigating Groupon orders. Reviewers highlight that consultations are generally quick and straightforward, contributing to a positive experience for some.
However, a significant number of customers express frustration over poor customer service, particularly regarding issues with order fulfillment and billing discrepancies. Complaints about unauthorized charges and unresponsive support are prevalent, with several users reporting difficulties in canceling subscriptions or receiving their medications. Additionally, concerns about product safety and quality have been raised, including reports of damaged packaging.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 324 | 100% | -1.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.0 | 6 |
| Oct 24 | 2.5 | 11 |
| Nov 24 | 2.3 | 9 |
| Dec 24 | 3.2 | 9 |
| Jan 25 | 4.2 | 39 |
| Feb 25 | 4.6 | 99 |
| Mar 25 | 4.2 | 44 |
| Apr 25 | 4.1 | 22 |
| May 25 | 3.8 | 43 |
| Jun 25 | 2.8 | 21 |
| Jul 25 | 1.5 | 17 |
| Aug 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 324 most recent reviews.
“The processing was easy, customer service was amazing and everything was delivered fast”
“VERY POOR CUSTOMER SERVICE”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.6 out of 5 (poor) | 3.0 out of 5 (fair) | −14% | 324 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 5.0 out of 5 (good) | — | 1,000 |
Bottom line: Cosmeticrx is #3 of 5 on overall rating in this group. On quality, Rula scores higher (5.0 vs 3.0).
324 reviews of Cosmeticrx. Filter by what matters to you.
I HIGHLY recommend this company!! They are always so helpful- and the products are GREAT!
I really like Cosmetic RX because it's helped my cold core disappearing this season. I purchased it from Groupon last 3 months.
Very prompt and efficient delivery of my prescription medication.
Pricing affordable, weight loss product shipped in 24 hours of script on time , customer service helpful Had a slight delay in receiving the medication that was sent in mail was delayed 2weeks but finally received 👍🏻👍🏻 Cathy French
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I'd definitely recommend CosmeticRx. Super convenient!
Thanks CosmeticRx for being a great service with very inexpensive prices for life’s medication necessities.
Order process went smooth waiting for delivery.
I have been using them for years, it’s extremely easy and they are very responsive!
I purchased coupon from Groupon. I applied for Semaglutide with cosmeticrx on 12/30/24. Received 'Application accepted" (took screen shot). Didn't hear anything from them by 1/3/25, so I called and applied again, submitting all necessary personal/medical info plus photos. Received 'Application accepted" again, screen shot again. Received email msg 1/9/25 from cosmeticrx that my information sent was lost. Resubmitted 1/9/25 and screen shot of "application accepted? AGAIN! still no response by 1/20/25, so left messages.... Received notice from FEDEX that package would arrive by 1/22. No notice from Cosmeticrx! Received package with 6 needles and a bottle of Semaglutide, but NO instructions about now much to put in each needle! Called, emailed and sent chat to Cosmeticrx, but no response. Product is sitting in my fridge waiting for instructions about how to use. Todays date 1/24/25. Getting really fed up with this customer service or lack of.....
I’m thrilled to share my positive experience with Semaglutide through my amazing partnership with CosmeticRx! This game-changing medication has been a huge step forward in my health and wellness journey. In just the first month, I’ve already lost 5-10 pounds, and I’m feeling more confident and motivated than ever. Semaglutide has proven to be incredibly effective, not just in supporting weight loss but also in helping me develop healthier habits that are sustainable long-term. What I love most about this journey is how personalized and supportive CosmeticRx has been, guiding me every step of the way with expert care and ensuring I feel empowered to achieve my goals. This isn’t just about shedding pounds—it’s about feeling my best, inside and out. I’m excited to see even more progress in the coming months, and I can’t wait to continue sharing my success story and inspiring others to take control of their health with the help of CosmeticRx and semaglutide.
Great customer service and great product.
Great support and great product.
Terrific product. Great customer service.
Great communication! Best pricing and fast shipping. Have had a great experience ordering Altreno
Excellent service great prices best weight loss program available.
CosmeticRx is an online telehealth platform that specializes in providing prescription dermatological treatments, including Latisse and Retin-A (Tretinoin), at competitive prices. The company is committed to delivering high-quality care through a team of Board-Certified dermatologists who prescribe medications tailored to individual needs. Customers can expect fast shipping, with products dispatched directly to their homes within 24 hours of approval. Targeting individuals seeking effective solutions for cosmetic concerns, such as eyelash enhancement and skincare, CosmeticRx aims to make prescription treatments accessible and convenient. By leveraging a user-friendly online platform, the company streamlines the process of obtaining essential dermatological products. With a focus on customer satisfaction, CosmeticRx emphasizes both affordability and ease of access, catering to a growing market of consumers looking for reliable telehealth options in the beauty and skincare sector.
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