Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	5.0	1,000	100%		● Low

5.0 / 5 overall

1,000 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 5.0
12-month avg: 4.9
All-time: 5.0
Category avg: 4.1

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electrical Services.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Delivery	Trend	Reviews
Digital Direct - Switched On This company	5.0 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	5.0 out of 5 (good)	5.0 out of 5 (good)	+1%	1,000
Hornsby Electric	4.9 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.4 out of 5 (good)	5.0 out of 5 (good)	+3%	423
gas-elec Group	4.4 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	2.2 out of 5 (poor)	4.5 out of 5 (good)	—	150
LJ Electric	4.7 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	—	—	88
EDJ Services	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	5.0 out of 5 (good)	—	—	59

Bottom line: Digital Direct - Switched On is #1 of 5 on overall rating in this group.

Month	Average	Reviews
Aug 24	5.0	21
Sep 24	4.9	17
Oct 24	4.8	20
Nov 24	4.9	19
Dec 24	5.0	25
Jan 25	5.0	23
Feb 25	5.0	22
Mar 25	5.0	13
Apr 25	5.0	22
May 25	5.0	21
Jun 25	5.0	16
Jul 25	4.9	17

Digital Direct - Switched On reviews & trust report

Digital Direct - Switched On has a positive customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 500 positive reviews

How it compares

Reviews

Customer reviews (1,000)

Friendly quick and efficient service…

Great friendly service from Ben who…

very good service and price

Support with the elderly

Alternatives to Digital Direct - Switched On

Hornsby Electric

gas-elec Group

LJ Electric

EDJ Services

Crown Electric

ENGIE Home Services

The CrowdTrust Experience⭐

Efficient competent polite an excellent…

You can’t fault these guys.

Competitive cost/ excellent service

Excellent service l

Great prompt service.Very efficient and…

Sorted out our problem TV and aerial

Good Knowledge

Brilliant service

Excellent prompt service as…

Fast service

Friendly and fast service

Deserved 5 star review

First time using Digital Direct

excellent experience

Arrived early

Well done Digital Direct

About Digital Direct - Switched On

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