Terrific service
It's always a pleasure working with Petros Giorganios. He is reliable and trustworthy and always does what he says he will do. What a refreshi8ng change to have a Property Manager like Petros!
Dexters Estate Agents is a leading estate agency operating in London, with a significant presence through 40 offices in Central London and over 80 locations across the capital. The company specializes in property transactions, offering services for buying, selling, and renting residential properties. With a focus on local expertise, Dexters aims to assist clients in navigating the London real estate market, providing tailored support for both property buyers and sellers. The target customers of Dexters include homeowners looking to sell or rent their properties, as well as prospective buyers and tenants seeking to find their ideal home in London. The company also offers a free property valuation service, reinforcing its commitment to helping clients understand their property’s worth in a competitive market. Through its extensive network and comprehensive market knowledge, Dexters positions itself as a trusted partner for individuals and families making significant property decisions in London.
Dexters Estate Agents receives high praise from customers for their exceptional service and attentive staff, with many highlighting the professionalism of team members like Joshua Anthony, Bethan Pike, and Lottie. Reviewers appreciate the straightforward renting process and quick responses to queries, noting that the maintenance team is particularly responsive and effective in addressing issues.
However, some customers express frustration with the property management team, citing occasional delays in getting plans moving and a lack of proactive support from certain agents. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many recommending Dexters for their reliable service and commitment to tenant satisfaction. Overall, Dexters Estate Agents is viewed favorably by the majority of reviewers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 44 |
| Sep 24 | 4.0 | 31 |
| Oct 24 | 4.2 | 29 |
| Nov 24 | 4.0 | 24 |
| Dec 24 | 4.6 | 19 |
| Jan 25 | 3.9 | 25 |
| Feb 25 | 4.0 | 33 |
| Mar 25 | 4.7 | 91 |
| Apr 25 | 4.7 | 99 |
| May 25 | 4.7 | 61 |
| Jun 25 | 4.6 | 108 |
| Jul 25 | 4.6 | 30 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Renting out your home of over 14 years is never easy, logistically or emotionally”
“Very disappointed with the service from Dexter, particularly Olivier Babylone”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.2 out of 5 (poor) | 2.6 out of 5 (poor) | +11% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 |
Bottom line: Dexters Estate Agents is #4 of 5 on overall rating in this group. On value, Pretty Little Home scores higher (4.7 vs 2.2).
1,000 reviews of Dexters Estate Agents. Filter by what matters to you.
It's always a pleasure working with Petros Giorganios. He is reliable and trustworthy and always does what he says he will do. What a refreshi8ng change to have a Property Manager like Petros!
I would like to thank Natalie and everyone at the lettings management team at Dexters Honour Oak branch, for their invaluable help, proactive response and dedication. The best service I have ever received from a Estate Agent. I highly recommend them. Many thanks!
I am currently living overseas and Malachi has been managing everything on my behalf swiftly, professionally and above all hassle free on my end and taking care of all my needs. Would recommend to local or overseas landlords or any property management query
Quick answers to the questions people ask most.
Dexters Estate Agents provides a range of property services including letting, property management, and sales. For detailed information about specific services, please visit our website or contact us directly.
You can reach out to a property manager by visiting our website and using the contact form or by calling our office directly. Our team is ready to assist you with any queries.
Our office hours may vary by location, so we recommend checking our website for the specific hours of your nearest branch or contacting us for more details.
The rental process typically involves viewing properties, applying online, and signing a tenancy agreement. For a step-by-step guide, please refer to our website or get in touch with our team.
Maintenance requests can be submitted through our online portal or directly to your property manager. Our team is dedicated to responding to issues promptly, so please reach out for more assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I give 5 stars to Leighton Hanson. Over the past two years as a tenant, any issue I’ve had has been dealt with quickly and efficiently. Leighton always follows up to make sure everything is resolved and checks if there’s anything else I need. Communication—whether by email or phone—is consistently warm, friendly, and professional. I feel genuinely fortunate to have an agent like him looking after my rental needs.
Dear Ola Pinnick, Thank you for your response regarding our request for floor repairs and the replacement of the vinyl flooring in our bathrooms. We were pleased to receive the builders from Mason’s Plumbing and Building Maintenance today. Mr James and Mr Jimmy arrived promptly as scheduled and demonstrated great care, efficiency, and professionalism. Once again, we have had an excellent experience in terms of service and responsiveness. The team was highly competent and accommodating, delivering the work with remarkable precision and efficiency. Please extend our compliments to everyone involved. We are truly very satisfied.
Reece Brown, senior property manager, has made my life easy! I live abroad and Dexters has been wonderful in managing my London property. Reece has made suggestions and has been knowledgeable, efficient, prompt, courteous, someone I can trust to get things done! Kudos to Reece and Dexters.
Dexters Estate Agents have managed my Lewisham flat since 2016, changing tenants four times at the end of agreed contracts. The tenants have always been chosen with care. No significant damage done to the flat. Payment has arrived on time. Inspections done on a regular basis with a written report and photographs. Any problems sorted out by Dexters in a manner satisfactory to the tenants and myself. Dexters also appear to choose good employees as I have always found them to be pleasant and efficient. The Lewisham flat is now with Dexters New Cross office. I would recommend this office.
Maria, Yousef and the team at Dexter’s Blackheath were excellent in supporting the sale of our apartment. They came well briefed to the valuation, instantly ‘got’ the type of buyer and were creative about marketing options. We were delighted by a fast process to being under offer: it was the engaged oversight of the whole process with quick responses that has been most remarkable.
Sacha is a good friend of mine, and the positive way she speaks about her company and the work that she does at Dexters is what convinced me to put my property up for rent with them whilst I travel. You can tell she genuinely cares about what she does, she's passionate, driven, a great problem solver, and always has something positive to say about the team. That kind of enthusiasm for the company gave me the confidence to choose Dexters to look after my property and they have been nothing short of brilliant since.
Siobhan Jackson, in property maintenance at Dexters has been a pleasure to work with. She is very communicative, thorough and a joy to work with.
I had a great experience with Nikki Harris from Dexters managing a flat maintenance. She handled all the issues related to mold and humidity around the windows with impressive speed and efficiency. Nikki promptly contacted the landlord, and thanks to her proactive approach, solutions were arranged very quickly. Throughout the process, she was not only professional and responsive but also friendly and approachable, making the entire experience smooth and reassuring.
Viraj has been a pleasure to deal with, he has great attention to detail and is always there to help.
We had a great experience working with Petros Giorganios. From the beginning, Petros has always been professional, responsive, and incredibly helpful. He keeps us informed at every stage and finds solutions at every issue we have. Petros is knowledgeable and genuinely cares about delivering a high standard of service. We wouldn’t hesitate to recommend him to others.
As first impressions go, Sacha from Dexters has been absolutely brilliant. I personally don’t rent with Dexters however a friend does and every interaction we've had with her has been super friendly, helpful, and down-to-earth. She’s been clear, informative, and just really easy to talk to which isn’t always the case with estate agents! Sacha is an asset to the company.It’s honestly been a breath of fresh air, and she’s definitely left me with a positive view of the company and I felt the need to share.
My husband and I have used Dexters to let property for some time. Always good communication and helpful. I have dealt with a few different people there, most recently Susy Littler who has been top notch..highly recommend Dexters.
Dexters Estate Agents is a leading estate agency operating in London, with a significant presence through 40 offices in Central London and over 80 locations across the capital. The company specializes in property transactions, offering services for buying, selling, and renting residential properties. With a focus on local expertise, Dexters aims to assist clients in navigating the London real estate market, providing tailored support for both property buyers and sellers. The target customers of Dexters include homeowners looking to sell or rent their properties, as well as prospective buyers and tenants seeking to find their ideal home in London. The company also offers a free property valuation service, reinforcing its commitment to helping clients understand their property’s worth in a competitive market. Through its extensive network and comprehensive market knowledge, Dexters positions itself as a trusted partner for individuals and families making significant property decisions in London.
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