Fast and convenient service.
Fast and convenient service.

Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
Divan Medical receives high praise for its efficient service and straightforward processes, with many customers noting the quick turnaround for documents and approvals. Reviewers express satisfaction with the ease of obtaining handicap credentials, highlighting the professionalism of the organization and the helpfulness of the staff.
However, a notable number of complaints arise regarding delays in receiving approval letters and placards, with some individuals feeling frustrated after weeks of waiting without communication. While many appreciate the overall experience, a few customers report feeling ghosted or receiving inadequate support when issues arise. Overall, Divan Medical is viewed positively, but there are significant concerns about communication and timely delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 794 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 6 |
| Sep 24 | 4.8 | 4 |
| Oct 24 | 4.7 | 10 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.2 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick turnaround of documents Very satisfied”
“Paid $160 to Dr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.2 out of 5 (fair) | −8% | 794 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Divan Medical is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.1).
500 reviews of Divan Medical. Filter by what matters to you.
Easy process entering your information online and uploading medical records and identification. I received my approval once my medical records were reviewed by the doctor. DMV application, completely filled out, and prescription was received via email. I was a little concerned because I didn’t receive the permanent documentation via post office as stated on the website; however, I took the documents to my local DMV and received my permanent placard with no issues.
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I have worked with this company a few times and always pleased with the outcome. Thank for your help!!!
The process was quick and easy, Everything was made simple and the instructions were straightforward. Communication was excellent.
They took weeks to get this completed First they said oh we hired new dr you are 25 on the list now 8 while I tried multiple times to text the system with zero response I had to call multiple times and was basically lied to saying I was 8th on the list and still waiting until I spoke to the actual manager who said no there in fact is still no hired dr. Then I waited an entire week after the dr was hired and I had to keep calling daily to make sure it was processed. In the meantime the actual web site had issues and kicked deleted me as a client and the person under the manager told me I did it when I didn't. It restarted everying and was awful. When I did finally get approved - it I never got an original signature so HAD to upload it on the DMV website and am STILL WAITING to get the placard from the DMV so its well over a month since I started this process and still dont have a placard NOT ACCEPTABLE that I was lied to by Sam and she was very short with me. Jessica was nicer but still I was not told the truth by either about NO DOCTOR SITUATION and then having them Sam blame me that I in fact deleted my order when in fact the website was having huge issues as well.
Divanmed made it quick and easy.
Great doctors very very professional, Fast service would highly recommend. I would give 10 stars if I could.
It was not as smooth as I expected but it finally got done. I’m still waiting on placard.
I uploaded my documents, paid the $159 and never heard from them. So I contacted my bank for a refund. 8 days later I was getting the mail in and there was a priority mail envelope in the box. It was my signed physicians form. I was so happy! I would give them 5 stars but I’m only giving them 4 because of the communication break down.
the DR IS DELIGHTFUL
It was easy to fill and complete the form as well get in contact with a representative by email Not by phone. Jessica was quick to respond and get answer to my questions.
Amazing service! Honestly was skeptical at first but decided to give it a shot. As noted when submitting it takes on average appr 2 weeks. Mine was complete in less than 2 weeks :) ! The initial day I submitted all my documents (diagnosis, treatment summaries, med list, and videos) and was assigned a physician that practices in my state. The following week I received the approval with notes from my doctor. Approximately 3-5 business days later I received my signed documents that were applicable to my state. Love it! I’d highly recommend if you’re reading this! Great service!
Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
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