Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
Divan Medical receives high praise for its efficient service and straightforward processes, with many customers noting the quick turnaround for documents and approvals. Reviewers express satisfaction with the ease of obtaining handicap credentials, highlighting the professionalism of the organization and the helpfulness of the staff.
However, a notable number of complaints arise regarding delays in receiving approval letters and placards, with some individuals feeling frustrated after weeks of waiting without communication. While many appreciate the overall experience, a few customers report feeling ghosted or receiving inadequate support when issues arise. Overall, Divan Medical is viewed positively, but there are significant concerns about communication and timely delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 794 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 6 |
| Sep 24 | 4.8 | 4 |
| Oct 24 | 4.7 | 10 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.2 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick turnaround of documents Very satisfied”
“Paid $160 to Dr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.2 out of 5 (fair) | −8% | 794 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Divan Medical is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.1).
500 reviews of Divan Medical. Filter by what matters to you.
This process was very quick and I received a completed application and a prescription for a handicap placard within a week. I submitted the application in person to our county office but had no issues. Have your medical records handy (in a pdf) and it will go quickly.
A little pricey but cheaper than doctor office visit fees. Prompt service.
The process was smooth. I was approved quickly and my paperwork was all filled out. All I had to do was sign it and go to the DMV.
I never received my letter. I have left a voicemail. No one has called me back.
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The concept, forms and initial process is very good, however upon receipt there are no instructions on what to do to physically to receive the Placards. Do we mail the form to the State of Nevada? Are we required to make an appointment at our local DMV? Can we finish the process on line? I was under the impression that we would by-pass the agony of dealing with the DMV.
Quick and complete service, very satisfied.
I was having trouble getting my handicap placard locally because I couldn't get a doctor's appointment before I wanted to leave on vacation. So I applied to DrHandicap and they took care of it in no time flat. Between them and our state MVD I already have my placard! I'm impressed!
Wow someone has to do something about this and report these criminals to the BBB! It’s not cool how they prey on us handicapped individuals to make money when indeed you can just go to your physician or doctor to get a prescription to take to the DMV and fill out the form free of charge. On top of this monstrous act, they had the nerve to send me a regular sheet of paper with a “signed physician that you can’t even Google this physician” I went to the DMV and they said my friend you got scammed go to “your” doctor! But lessoned learned here I hope this review helps others from not making the same mistake of me spending $159 dollars for something you can do for free.
I personally had a great experience. I have been suffering from arthritis for 3 years now and it recently spread to my feet. Between the arthritis, an upcoming surgery in October 2022, and having stress fractures in my feet, walking has become a challenge. I rarely leave the house, I order my groceries online, but do need to drive my son to and from school, as well as attend his golf tournaments. Some of his tournaments require you to walk the equivalent of 5 miles since they do not provide carts to spectator. Due to my health, I am unable to do this, and because I do not want to disclose my health information at every golf course, I decided to use Divan Medical's service. I am so glad I did and that they provide this service. I am hoping my health will improve by the time my tag expires, but if not, I will certainly use their service again.
Rip off. Don’t do business with this co.
Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
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