Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors.
Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
Divan Medical receives high praise for its efficient service and straightforward processes, with many customers noting the quick turnaround for documents and approvals. Reviewers express satisfaction with the ease of obtaining handicap credentials, highlighting the professionalism of the organization and the helpfulness of the staff.
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However, a notable number of complaints arise regarding delays in receiving approval letters and placards, with some individuals feeling frustrated after weeks of waiting without communication. While many appreciate the overall experience, a few customers report feeling ghosted or receiving inadequate support when issues arise. Overall, Divan Medical is viewed positively, but there are significant concerns about communication and timely delivery.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
794
100%
● Low
4.6 / 5 overall
=
794 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.2
12-month avg
4.4
All-time
4.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
6
Sep 24
4.8
4
Oct 24
4.7
10
Nov 24
1.0
1
Dec 24
4.2
5
Jan 25
5.0
3
Feb 25
3.0
4
Mar 25
5.0
1
Apr 25
5.0
5
May 25
5.0
6
Jun 25
4.3
6
Jul 25
3.2
6
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 441 positive reviews
Fast & efficient43%
190 mentions
Customer service34%
148 mentions
Easy to use29%
127 mentions
Professionalism14%
63 mentions
“Quick turnaround of documents
Very satisfied”
On “Fast & efficient” · Jun 22, 2025
Top complaintsof 54 negative reviews
Payment issues22%
12 mentions
Never received15%
8 mentions
Scam15%
8 mentions
Customer service13%
7 mentions
“Paid $160 to Dr”
On “Payment issues” · Jul 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
The whole process was very easy and convenient. I received the information I needed very quickly. Thank you for helping me live a more productive life.
I would definitely recommend your services to anyone needing this service.
Thank you again.
I am handicapped and have trouble getting out and they were able to get me an Approval for a handicapped mirror tag for handicapped parking. The form was filled out and signed by the doctor for my state. All I had to do was sign my part and was good to go.
Sent form to my tag office and had no issues getting my tag.
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A lot of companies today offer horrible customer service. That was not case here. This company is tops in my book. If you're looking for help getting a handicap placard, and you meet the DMV's requirements, then go with these people. It's super quick.
We are 80 years old and it was time for us to get our handycap license plate. You made it easy for us to apply and then you sent my approval and I went to license bureau and they were very kind and got my license plate for my car and my plastic notification to hang on the mirror when our daughter takes us!
Thanks for helping us!
As a disabled veteran I used this service to avoid the long wait, sent in my disability info and got everything done in a couple days, I would reccomend if you fit the criteria.
Amazing service. I couldn't believe how quickly they were able to assist me, even with some small changes to my request. I will definitely use them again.
So easy to use and very quick email responses from the physician handling my case. He needed more medica docs and when I emailed them, he responded right away and was super easy to understand and nice!!
Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors.
Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.