Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
Divan Medical receives high praise for its efficient service and straightforward processes, with many customers noting the quick turnaround for documents and approvals. Reviewers express satisfaction with the ease of obtaining handicap credentials, highlighting the professionalism of the organization and the helpfulness of the staff.
However, a notable number of complaints arise regarding delays in receiving approval letters and placards, with some individuals feeling frustrated after weeks of waiting without communication. While many appreciate the overall experience, a few customers report feeling ghosted or receiving inadequate support when issues arise. Overall, Divan Medical is viewed positively, but there are significant concerns about communication and timely delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 794 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 6 |
| Sep 24 | 4.8 | 4 |
| Oct 24 | 4.7 | 10 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.2 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick turnaround of documents Very satisfied”
“Paid $160 to Dr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.2 out of 5 (fair) | −8% | 794 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Divan Medical is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.1).
500 reviews of Divan Medical. Filter by what matters to you.
Go get the form free you don't need to pay this company 129 to do something for free. Avoid this at all cost call your Doctor its a free form and free service don't make the mistake i did. Don't use this company
While I emailed with the doctor, but I decided to cancel the transaction. No product was received. I was still billed to my credit card. This amount was $159.
WOW- thank you so much for going above and beyond to ensure quick and easy services. I was able to receive a consultation less than three days after applying and received my paperwork no more than a few days later. Appreciate ya'll and for helping to ensure I can go more places despite my disability
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wonderful customer care, caring, kind, compassionate individuals in the company, excellent Dr.
I paid, was approved and NEVER received anything. Also, NO responses to calls and emails asking for status.
Super fast results!
Texas changed their DV plate laws and I needed a doctor's note. The nearest VA hospital is 45 minutes from me, and I wanted to avoid going there since it is always a nightmare. I was able to share my medical records, do a quick consult, and get a doctor's note in about a week. This was much faster and better than going to VA.
The Dr. was amazing and handled my claim almost immediately. Would have been a five star experience, but it’s been over double the allotted time and I still don’t even have a tracking number for my disability DMV paperwork. I called the help number a few days ago and was told I’d get one emailed to me right away, but I still have nothing. Im going to call again after the new year to try and figure out what’s going on, otherwise I’m going to try and get my money back from my credit card company. I don’t mind waiting and I get the holidays and COVID are causing delays, but just keep me informed or something; don’t keep me guessing. I’ll update the rating if I’m able to actually get the service I purchased, but otherwise I can’t rate it past a one star.
Contacted this medical group on a Sunday and had a promts response the same day ..my medical records were reviewed , I was approved 3 days later and had my placard within the week. Absolutely a legit medical practice who follows through and provides a promt medical service.
Loved Dr. Wilcox but still waiting for my application after one week and was promised to receive it within five days.
After answering the questions, I was immediately contacted by the doctor who was reviewing my file. The doctor kept in contact to make sure I was able to upload my medical documents to support my diagnosis. Once everything was in order, I was given a quick response and further information on how to proceed. The whole process went much smoother than I anticipated.
I’m going to be very honest, I thought this was a scam and even saw some bad reviews so I was worried but I finally tried it. I made a order online with information of my medical problems/history and then a day or two later was contacted by the doctor to provide some more information from my primary doctor showing that my medical conditions are in fact true. After I did that, they confirmed they will be signing the letter and mailing to me so that I can take it to the DMV to get my handicap plaque. Within a day or two of that email, I got it in the mail, sent to my DMV and just got the handicap plaque in the mail yesterday. This is a very legit website and I’m glad I used it. I’ve tried to get a handicap plaque with my doctor but they believe if your not on the ground dying in that moment then you don’t need one. So I needed to look outside of my primary doctor and luckily I found an amazing fast website with doctors who believe it’s tough for me to walk far distances. I was also thanked for my service and my husbands service through our email communication! Very much love this website and the doctors!
Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
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