Onduleur de qualité pitoyable qui tombe…
Onduleur de qualité pitoyable qui tombe en panne au bout d'un mois. Arrêtez de critiquer les chinois quand vous faites tous faire en Chine La prochaine fois je prendrai sur aliexpress

Enphase Energy is a global energy management technology company that specializes in providing solar generation and energy storage solutions for both residential and commercial customers. The company manufactures advanced solar microinverters, energy storage systems, and web-based monitoring tools that enable users to harness solar power effectively. Enphase's products, including the IQ8 Series microinverters and IQ Battery systems, are designed to optimize energy usage, promote energy independence, and enhance overall energy efficiency. Targeting homeowners, installers, and commercial enterprises, Enphase Energy offers a comprehensive suite of innovative solutions that support solar power generation and storage. The company's focus on advanced technology and user-friendly products allows customers to make, use, save, and sell their own power, contributing to a sustainable energy future. With manufacturing facilities in the United States, Enphase Energy is committed to delivering high-quality, reliable energy solutions to meet the growing demand for renewable energy technologies.
Enphase Energy receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the quality of the Enphase systems, particularly the microinverters and software management, highlighting effective support when issues arise.
Positive feedback often mentions the knowledgeable staff and prompt assistance, with some users expressing satisfaction with the overall performance of their solar products. However, a substantial number of complaints focus on poor customer service and frustrating contractual issues, including difficulties with system ownership transfers and inadequate maintenance support. Customers report feeling let down by the company's responsiveness, especially when dealing with system failures or warranty claims.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 228 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.4 | 7 |
| Sep 24 | 2.8 | 4 |
| Oct 24 | 1.3 | 6 |
| Nov 24 | 2.2 | 5 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | 1.2 | 5 |
| Feb 25 | 3.3 | 7 |
| Mar 25 | 4.1 | 37 |
| Apr 25 | 3.4 | 14 |
| May 25 | 2.9 | 18 |
| Jun 25 | 3.8 | 26 |
| Jul 25 | 3.2 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 228 most recent reviews.
“Na een nieuw modem weigerde de gateway verbinding te maken met de app”
“Terrible company with even worse customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.8 out of 5 (poor) | 100 out of 100 | 3.1 out of 5 (fair) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +103% | 228 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 3.5 out of 5 (good) | +7% | 650 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 19 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 17 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 |
Bottom line: Enphase Energy is #5 of 5 on overall rating in this group. On website & app, Smart Energy scores higher (4.6 vs 2.5).
228 reviews of Enphase Energy. Filter by what matters to you.
Onduleur de qualité pitoyable qui tombe en panne au bout d'un mois. Arrêtez de critiquer les chinois quand vous faites tous faire en Chine La prochaine fois je prendrai sur aliexpress
Passerelle Envoy en panne m'a été échangée (sous garantie) sans aucun problème après avoir téléphoner à Enphase et expliquer que je pourrai la changer sans l'intervention d'un électricien .Acceuil téléphonique serviable et compétent .Je ne peux qu'être satisfait
Je suis professionnel et je suis très souvent obligé de contacter le support Enphase qui pour l'ensemble de ses intervenants est plutôt compétent. Une seule ombre au tableau, un employé nommé Hugo est fortement désagréable pour ne pas écrire autre chose. Partisan du moindre effort, cet interlocuteur hautain à chaque tournure de phrase fait vraiment beaucoup de mal à l'image de cette entreprise. Je mettrais une note négative si cela était possible !
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Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 54% are 1–2★.
Lamentable, escroquerie, SAV=0, toujours en panne depuis un an et demi, et le système de chauffage qui fait du froid en hiver et du chaud en été sans parler de la installation qui est ni fait ni à faire c'est honteux d être tellement incompétent
Enphase Energy British Experience. I look here and this seems to be US costomers and they seem to expect Enphase to correct issues with installations rather than products. I have a 16 panel 16 microinverter system since 2014. I noticed one inverter was not reporting for about a month. I called customer service. They remotely checked that 1 microinverter was faulty. They will be sending a replacement free and the will remotly set this up once it is swapped out. Fantastic customer service and product backup.
absolument à déconseiller ! Aucun soutien au client .
62000.00 dollars spent zero faith in this company hopefully you find this review helpful as I was not able to find much about them. As of now they are trying to sell a new load shedding system it doesn't work well I believe they are selling smoke and mirrors I have contacted them and the installation company several times. It's always be patient we will get it fixed. What I hear when they say that is please quit bothering us we have your money!
This company is a bit of a mystery. I had a letter from Eco Partners and a call from a representative telling me that they had moved their operation to California. Enphase apparently make micro chips that are in the back of my Solar Panelling with Eco Partners gathering data for them. The intriguing issue is the person calling me used technical jargon along with distinct sales techniques. I was left with a sense of suspicion that the dots didn't all add up. Moreover, I was promised an email that hasn't arrived, fuelling my sense of scepticism. The matter has yet to be resolved. Meanwhile I offer two stars to Enphase for limited transparency (at least here in the UK).
Enphase Energy is a global energy management technology company that specializes in providing solar generation and energy storage solutions for both residential and commercial customers. The company manufactures advanced solar microinverters, energy storage systems, and web-based monitoring tools that enable users to harness solar power effectively. Enphase's products, including the IQ8 Series microinverters and IQ Battery systems, are designed to optimize energy usage, promote energy independence, and enhance overall energy efficiency. Targeting homeowners, installers, and commercial enterprises, Enphase Energy offers a comprehensive suite of innovative solutions that support solar power generation and storage. The company's focus on advanced technology and user-friendly products allows customers to make, use, save, and sell their own power, contributing to a sustainable energy future. With manufacturing facilities in the United States, Enphase Energy is committed to delivering high-quality, reliable energy solutions to meet the growing demand for renewable energy technologies.
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