Excellent communication all the way…
Excellent communication all the way through and excellent service. I will use again!

Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
Euroluggage Delivery garners high praise from customers for its exceptional service and hassle-free luggage delivery. Many reviewers highlight the efficiency and affordability of the service, noting that their luggage arrives promptly and in good condition.
The ease of booking and the helpfulness of the staff contribute to a positive experience, especially for those traveling alone or with special needs. However, some customers report minor issues, such as unclear communication regarding delivery times and addresses, which can lead to confusion. A few reviews mention delays, particularly with express services, causing frustration for those needing their luggage urgently. Overall, Euroluggage Delivery is well-regarded for its reliable service, making it a recommended choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 404 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 4 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.3 | 4 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 404 most recent reviews.
“Absolutely exceptional service Efficient Inexpensive”
“I payed 420 € for express service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +2% | 404 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Euroluggage Delivery is #1 of 5 on overall rating in this group.
404 reviews of Euroluggage Delivery. Filter by what matters to you.
Excellent communication all the way through and excellent service. I will use again!
When I was bringing a huge suitcase from London to Paris, I pulled my back, so when going back to London, I was looking for better solutions and came across First Luggage / euro luggage delivery. For a reasonable price they delivered my suitcase door-to-door in just four days, and as a result, I saved money on two cabs (which would be more expensive than the service) and more importantly they saved me a lot of trouble. Didn’t even have to use the premium express option. There were some technical glitches, but the customer service support was very prompt, attentive and helpful. I am very happy with the service, will be using again.
Great service, the Team here is really helpful on the phone and very professional. I highly recommend this service! It’s very useful and simple to use.
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J'ai envoyé deux valises de 20kg de Londres à Paris, elles sont arrivées plus rapidement que prévues et il était facile de suivre leur position grâce au système de suivi. Très bon service simple et rapide. Il y a eu juste un problème de communication avec DHL qui n'était pas au courant que le jour pour récupérer la valise à Londres avait changé.
Perfect service
DPS man picking up things was rude, yelling at me for no reason in my very public building lobby that he was not superman, and refusing to help me take my boxes to his van. Delivery man in London delivered boxes upside down, with my suitcase broken, with multiple of the items within broken DESPITE them being wrapped in multiple layers of bubble wrap and other wraps to protect them (did not happen on the way to the Netherlands)
Good customer service, really quick.
Very good service that I just found out about. Very happy with the outcome however had some issues with booking and confirmation email. All went well after that though
Excellent door to door service from London to Paris. Very professional and reliable. My items arrived earlier than it was initially expected. Will highly recommend Euro Luggage!! Thank you Euro Luggage team for your support mainly during this particular critical period time that I was going through.
Excellent service, swift delivery from London to Paris in less than 2 days, even with the current climate. Will definitely use this service again and highly recommend to all.
Good clear instructions and rapid delivery even with the economy service.
Service 100% reliable, good reaction and help for any questions.
the service was excellent and the delivery was fast, but the delay in responding to emails in weekend made us book a service with another provider (paid twice), and then cancel it.
Efficient service. Very good.
Excellent Professional staff, fast delivery and competitive pricing. No issues whatsoever.
Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
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